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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Pumpkin insurance for pets
When I call pumpkin insurance, all Reps whom attended to me for whatever reason, we're very nice Nice and helpful. Would have listened to me and they would explain everything to me very nicely and precisely
Insurer: Pumpkin
By: Patty
Application is still in review so not…
Application is still in review so not much to review as of yet. Unless I am evaluating the ease of the website which was very easy.
Insurer: Nationwide
By: Ebony Marshall
We have a new pet and were looking for…
We have a new pet and were looking for pet insurance. I did a lot of research and Fetch kept coming up. When I called I spoke to Laura who was very knowledgeable, helpful and patient as I had may questions. When I hung up with her, I said to my husband "now there is someone who really likes her job." I would definitely recommend Fetch based on my interaction Laura.
Insurer: Fetch
By: Beverly Anne Pastore
Dropped my sick dog!
Nationwide dropped my plan as soon as my dog got sick! I had seen other reviews saying Nationwide is great until your dog gets sick then they drop you and sure enough that's what happened to me. I paid increasing premiums for five years and then my dog got glaucoma and had a bunch of claims and then my plan was "discontinued" at renewal. They offered me another plan at nearly double the rate for less coverage and they wouldn't even provide me with a written overview of the plan in advance they could only give me the details verbally. And now I can't go anywhere else because then my dog's condition would be considered "pre-existing." They know I'm forced to stay with them at their outrageous prices. Shady company!
Insurer: Nationwide
By: Lisa Nohner Robb
So informative and very patient with…
So informative and very patient with answering my questions . It was so easy to sign up … Josh is an asset to your company
Insurer: Fetch
By: Kari Tobey
Billing and filing claims is efficient
Billing and filing claims is efficient, and coverage has been solid.
Insurer: MetLife
By: Michael
Simple Claims Process
I appreciate how quickly claims are handled and completed. I always receive ample communication emails to keep me updated with claim statuses. I have found MetLife easy to work with and reliable.
Insurer: MetLife
By: Erin H.
Worst pet insurance ever
Worst pet insurance ever. They stall on paying your claims. My dog had her first UTI a nationwide insurance said it was a pre-existing condition. It took them three months to even reply after I had spoken to several supervisors. The supervisors would give me their direct email and when I would email them, I wouldn’t get a response. I finally canceled the pet insurance two months ago and they are still taking money out of my account. I called customer service the other day and they said it would take 3 to 4 months to reimburse me my money. I should’ve known and read reviews that they were a bad pet insurance there nationwide app doesn’t even work properly. If there was zero stars, I would rate them that.
Insurer: Nationwide
By: Fish Robles
Prompt attention to claims
Prompt attention to claims
Insurer: MetLife
By: customer
Easy enrollment.
Easy enrollment.
Insurer: MetLife
By: Andrea de Oliveira