221,036+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,036 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great RTes
Very easy to navigate your system, and clear information. Your rates are affordable, which gives me tremendous peace of mind for my pets.
Insurer: Prudent Pet
By: KRed
My experience has been positive
My experience has been positive when I have had to use the service. I would recommend too others.
Insurer: MetLife
By: PrettyCurls
Very quick responses to a claim.
Very quick responses to a claim. Pretty good at explaining their reasoning for accepting treatment or denying it. Seem very friendly even when I have had no person to person contact.
Insurer: Trupanion
By: Em
Great customer service
Great customer service. Very accessible by text, email, phone.
Insurer: Prudent Pet
By: Ashley
Very unsatisfied
Your claim process has been incredibly frustrating. I submitted a claim on 5/20/25 and even though I submitted further required data on 5/30/25, the claim still has not been processed. You expect me to pay my monthly bill on time, yet you are in no rush to process a claim or send a check to your customers. Not too mention, I can't help the way the veterinary office writes their notes, and yet if it's not in the exact format you want, then the customer gets penalized.
Insurer: MetLife
By: Jillian
Very impressed, great service
Very impressed how quickly they processed my claims. One of my dogs got sick and underwent expensive tests. My claims were paid right away which helped enormously given the stress of having a sick pet, this was one less thing to worry about.
Insurer: Embrace
By: jeanne Paul
After one week
After one week - still unable to get into account - had to get customer service to send me my home insurance documents. Not impressed
Insurer: Sonnet
By: Scotty M
Amazing Service for 11 years and counting!
so easy to send in the required documentation and insurance payment is delivered fairly and quickly. It has been a wallet saver for the two times in 11 years that my little Dagny needed the skilled hands of a surgeon! Thank you so much!!
Insurer: MetLife
By: Kari
Charged me for insurance could not…
Charged me for insurance could not access the account so had had to purchase other insurance so I could pick up my car was told by customer service that I didn’t have a policy yet money not returned and slips mailed to me
Insurer: Sonnet
By: Ryan pollock
Easy on line process
Easy on line process, clear explanation of coverage and exceptions.
Insurer: Nationwide
By: Irene, CA