219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Covered services confusing
Surprised to learn with initial claims processing, how out of sync the vet practices and pet insurance practices are, and I’m still confused about what services will be covered going forward. I’m also still trying to decide if getting a wellness plan was a good decision.
Insurer: Pumpkin
By: New puppy mom
Happy Pets Bedt Customer Since 2019!
Love the ease of filing a claim and getting reimbursed to my checking account. The customer service team is friendly and caring if I ever have to call. It’s nice being able to actually reach a real live person. Very pleased with Pets Best since 2019.
Insurer: Pets Best
By: Barb
The customer service representative was…
The customer service representative was so helpful. It was my first time putting in a claim and she walked me through everything I needed to do. Made it so easy
Insurer: Fetch
By: Josie
We had a $500 deductible with my dog’s…
We had a $500 deductible with my dog’s insurance, and every time she needed care, we had to pay out of pocket. One night, we had an emergency and the $300 visit wasn’t covered because emergencies aren’t covered. On top of that, they raised my premium from $115 to $160 in just one year without notifying me. They’re such a rip-off! If you need pet insurance, go with Costco Pet Insurance – they cover all visits. I will never recommend Trupanion to anyone.
Insurer: Trupanion Canada
By: Nina Biers
I didn’t realize when I paid for the…
I didn’t realize when I paid for the insurance that I would not know the effective date for weeks. I feel this was very misleading during the purchase process (or at least not made very clear) and makes me feel like I got scammed.
Insurer: Nationwide
By: Kelli Bateman
Ease of tool with filing a claim
Ease of tool with filing a claim. However the statement needs some work. It isn't clear amd requires me to call for an explanation.
Insurer: Fetch
By: Lori
My pup's surgery and claim submission
My dog Tami had to have surgery for a worrisome condition. Luckily, it was successful, though it would have been difficult to afford it without the insurance from Healthy Paws. Like all my previous experience with Healthy Paws, the claim was settled promptly and met all of my expectations for coverage. It was a happy surprise when the folks at Healthy Paws emailed me to check on her and wish her well. In terms of the processing, I wish I could have Healthy Paws for my own insurance--so much better than any human insurance I have ever had. I submitted the claim and within a couple of days it was processed and I had my payments deposited directly into my account. There are never any lost claims or delays.
Claims were processed quickly
Claims were processed quickly. Thank you
Insurer: Spot
By: Ellen
Claims are a breeze
It's always so easy to put in a claim and get paid. Recently, my dog had surgery and the vet submitted the claim and it was complete within a day and a half. I didn't have to lay out a ton of money.
Insurer: Trupanion
By: Stacey Drennan