223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
223,546 total
What are you looking for?
Most selected providers in "June, 2026"
This chart shows the distribution of the most selected pet insurance providers in June, 2026.
Providers with highest rating
19,969 reviews
11,350 reviews
5,875 reviews
55,033 reviews
15,305 reviews
Category with most reviews
This chart shows the distribution of review categories.
Disappointed and Let Down After Years as a Loyal Member
I’ve been a loyal Embrace customer since 2016, and after nearly a decade of paying monthly premiums, I’m walking away extremely disappointed. First off, the recent price increase was never discussed, just suddenly pushed onto my account. After nearly 9 years of loyalty and barely using the coverage, I wasn’t even offered a loyalty discount, a downgrade option, or anything to help keep my policy affordable. Just a higher bill. Even worse, when I decided to cancel my policy, I was given a minimal refund on my Wellness Rewards, despite not using a single dollar of the $250 annual benefit this year. I was refunded only $9.22 how does that even make sense? As for my claims? I submitted only 3 in 9 years, and not one was ever reimbursed because I didn’t meet the annual deductible. So, not only did I pay every month, I also ended up paying out of pocket for every vet visit. In the end, I got nothing in return but rising costs and frustrating customer service. This company truly let me down. What hurts most is that after so many years, I expected at least a little effort to keep me as a customer, but instead, I felt ignored, undervalued, and betrayed. I can’t recommend Embrace to anyone looking for real support and fairness.
Insurer: Embrace
By: Edgar Gentil
I like the customer Reimbursement policy
I like the customer service very friendly. I dislike the time frame for getting a reimbursement if any. I dislike the amount you get back for reimbursement. I have upgraded my policy and my reimbursement is still not good.
Insurer: Embrace
By: Genevieve Parker
The best no hassle process
The best no hassle process. In the midst of a pet's urgent medical care the last thing a pet parent needs is brokering between the insurance and the care provider. That's what makes Pet Best so wonderful to work with. Just scan in and send the invoice(s) for vet care and Pets Best communicates with the vet office if additional information is needed. This fees me up to focus on my pet's care and recovery. I have shared this information with others who are looking for pet insurance.
Insurer: Pets Best
By: Donna C.
Responds quickly with my requests
Responds quickly with my requests. Keeps me updated on what is covered and sends me a detailed email. Also, sends a check directly into my account. It can’t get ant better than that. Thank you Met Life!
Insurer: MetLife
By: Judyk “Judyk”
Cheaper than most
Cheaper than most
Insurer: Prudent Pet
By: Camille T Downes’s
Easy and fairly quick approval
Easy and fairly quick approval invoices Good coverage of expense types
Insurer: MetLife
By: KathieL
Te Ata herniated disk surgery
Te Ata herniated a disk between C3 and C4 and was paralyzed. She had to have triage, xrays, intial MRI, 3 hours away, emergency care at Oklahoma Veterinary Specialists and surgery. All completed within 30 hours, which was the key to success. Knowing that I had Pets Best insurance that paid 90/10, I never worried about the expense we were going to have. Pets Best even covered the Sports Medicine rehab and acupuncture. With so many invoices and records, it did take a little longer than usual. Received all payments combined within 30 days. Any new invoices that still pertain to rehab is usually paid within a week. Would not change for anything. Pets Best has been very good for my doberman kids"
The agent was EXCELLENT
The agent, Jesus, was excellent! Very thorough and extremely personable. Great communication skills, at explaining the policy ,and , he was very kind!!
Insurer: Nationwide
By: customer chris grannes
Always easy to use and very helpful
Embrace is always straightforward, user friendly, and helps us to feel more prepared to take care of our pups. Highly recommend!
Insurer: Embrace
By: Hunter Pace