154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 18, 2025

First claim experience.

Easy to file claims and quick response.

Insurer: Healthy Paws

By: EK

Verified November 18, 2025

New Plans Just Make Things More Complicated

I was told my pets' type of coverage plan was no longer being offered so I canceled. Spoke to a rep about their changing plans and got on their new plans, but now my pets have "pre-existing conditions" (which came into existence under the original plan). Definitely feel like this situation should have been handled better. I'm not a new customer. Additionally, their new plans don't offer the same coverage as the discontinuing plans, and there are a whole new set of restrictions that come with them. Pretty disappointed. But it's not like there's anything better. Insurance sucks no matter who it's for. Now it just sucks more.

Insurer: Nationwide

By: Adriana Lovejoy

Verified November 18, 2025

Good experience

So far, my experience with Pumpkin has been great!! They offer great coverage, customer service, and good response time to claims. I currently have a big dental surgery claim pending for one of my fur babies. We'll see if they remain 5-stars. Make the right choice Pumpkin. :)

Insurer: Pumpkin

By: James

Verified November 18, 2025

Helpful

Helpful easy to use

Insurer: MetLife

By: Brianna Wilson

Verified November 18, 2025

Took only a few days to process my…

Took only a few days to process my claim and it was very easy to submit online.

Insurer: Spot

By: Hilary Wink

Verified November 18, 2025

Great customer service

Friendly, helpful, knowledgeable customer service helped me switch to payment on my own, and add another pet.

Insurer: Nationwide

By: Ophelia Winterbottom

Verified November 18, 2025

We did much research and found Met Life…

We did much research and found Met Life to give us the best deal for the price they quoted us.

Insurer: MetLife

By: Dan Cushing

Verified November 18, 2025

Customer service is awesome.

Great reviews.

Insurer: MetLife

By: Jason Walrond

Verified November 18, 2025

this website was very easy to navigate.

this website was very easy to navigate.

Insurer: MetLife

By: Jennifer

Verified November 18, 2025

Sign up and getting insurance for dog…

Sign up and getting insurance for dog Charlie was easy and the plans were easy to provide options and select.

Insurer: MetLife

By: Roel Ruiz

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