219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was easy to apply
It was easy to apply. My current insurance changed hands again and up the price and got rid of items and deductible. Your insurance is closer to what I had.
Insurer: Embrace
By: Diane
Wonderful customer service
The website is easy to use and their customer service support was helpful to me when I had problems signing in.
Insurer: Pumpkin
By: Patricia Stricker
Simple interface however lacks options…
Simple interface however lacks options such as 90% reimbursement and $100 deductible. Also hard to tell whether your policy covers drugs/medications.
Insurer: Nationwide
By: customer
I had the pleasure of talking to Gary…
I had the pleasure of talking to Gary while setting up my insurance plans for our two girls. He was amazing! Extremely thorough with what our plans offer, how to get the most from our benefits, and overall extremely kind! One of those customer service experiences where you leave the conversation with a smile on your face. Thank you, Gary!
Insurer: Embrace
By: Ashlyn Governale
Embrace goes over and beyond
Embrace has given me more comfort than I can express! No matter what the situation is, they've always been there for me. It's amazing how fast a claim is processed. I had a claim on 5/28/25 for a Cytopoint shot and I received an email on on 5/30/25 that it had been reviewed and paid. I wish our personal insurance's was that fast and easy to use!
Insurer: Embrace
By: Ruth Nelson
Quick response times to claims.
Quick response times to claims.
Insurer: ASPCA
By: Jessica
Easy to use
My policy covers most preventive care which offsets some of the premium. It is easy to submit claims and check the status. Reimbursement is timely.
Insurer: Spot
By: LINDA
First Claim at Pets Best
"After many vet bills with previous pets, and as vet bills have increased over time, I decided to buy pet insurance with my new puppy in 2020. I decided on Pets Best after thoroughly researching many companies. My first claim to Pets Best came as my dog was about to turn 5 years old. The claims were submitted quite easily and once I paid my deductible, my claims were very quickly processed with a clear explanation of benefits. I am so happy we got pet insurance. It provides some piece of mind. I am very happy so far with my experience as a Pets Best customer. "
Insurer: Pets Best
By: Marjory
You never know until you need it
This is our first time having pet insurance and Pet's Best was recommended to us so we decided to give it a try and are so glad we did. Our dog had a puncture wound on her paw and it had abscessed. Our regular vet could not tell if there was a foreign object still inside so we had to take her to a specialist that had a CatScan to check. She was on antibiotics for a long time and had to take it easy while recovering. Pet's Best helped ease our fears on the cost so we were able to completely focus on our dog's recovery. Thank you Pet's Best for reducing the stress in a stressful situation."
Insurer: Pets Best
By: Max
Expensive
My dog recently passed away due to chronic kidney disease. It was great that they covered the expenses, although I had to pay my deductible multiple times for the same issue... In the end I probably paid almost half of the bills anyways. The one thing I hated about Trupanion was their cost of coverage increased every year. It started at about 70$ every month (at less than a year old) to about $226/month when my dog was 7 years old - my deductible was $900. It ridiculous how much it increases per year just because my dog gets older.
Insurer: Trupanion Canada
By: KW