154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 22, 2024

Josh was very pleasant and help me…

Josh was very pleasant and help me quickly with my transaction.

Insurer: Fetch

By: Dawn Mahoney

December 22, 2024

Josh was very pleasant and help me…

Josh was very pleasant and help me quickly with my transaction.

Insurer: Fetch

By: Dawn Mahoney

December 22, 2024

Josh was very pleasant and help me…

Josh was very pleasant and help me quickly with my transaction.

Insurer: Fetch

By: Dawn Mahoney

December 22, 2024

Don’t Waste Your Money…

I have spent over $1500 in one year on this pet insurance, and they have not given me one cent back for my dogs vet bills. I’m canceling my coverage today. This last claim was the last straw. This insurance may be worth it if your dog was injured in a car accident or had cancer, but absolutely NOT for the 90% of pets that lead an overall healthy life. Goodbye!!! Not taking another cent from me!

Insurer: ManyPets

By: Robin

December 22, 2024

The Best

We have had Trupanion for nearly 10 years now. Throughout her life, Thea has had two ACL surgeries and various other ailments. Trupanion has been the best! Claims are paid in just a few days! Unfortunately our Thea now has cancer and is towards the end of life. They have made the past two months of surprise surgery and bills super easy. I will NEVER own a dog without Trupanion.

Insurer: Trupanion

By: Traci S

Verified December 22, 2024

Fast and easy to submit.

Fast and easy to submit.

Insurer: Embrace

By: Henry Wiese

December 22, 2024

Easy sign up

Easy sign up. Customer rep was great and very helpful. Explain everything thoroughly.

Insurer: Trupanion Canada

By: Joyceline Aucoin

December 22, 2024

DO NOT GET THIS INSURANCE

So, I've been paying for this insurance. They "promise" to take care of your pets. But it's the opposite. They're the lackies of the the fucked up vets. Forcing people with no money to pay way more, be in debt and get nothing for it but having to work harder and spend more time away from my pets. They don't do anything. They literally keep you on hold for hours constantly telling you your call matters and we'll transfer you to the next available agent. Newsflash. There are no agents. They take the money and put in 0 effort. It's absolutely despicable. Don't get this pet insurance. They will tell you ALL your claims can't be reimbursed and they'll send you a dumbass email saying here's our EOB. It's a fucking card with descriptions. It literally tells you nothing. I'll go deeper in debt for anyone who'll sue them for me.

Insurer: Pets Best

By: James

Useful
December 22, 2024

MetLife Claims experience

Nothing but the best. Saw reviews where folks claimed they waited forever. Not so in our case. Always paid within 1-2 day of electronic submission of claim. We have carried pet insurance for many years. Had good experience with other carriers, but Nationwide our previous carrier has cut back on coverage and gone way up in price. So far, more than satisfied with MetLife. Other than asking for SOAP notes we don't have to bother our vet with claim forms. Was surprised to see that some items not covered by other insurers are covered by MetLife.

Insurer: MetLife

Veterinarian: Battletown Animal Clinic

By: Audrey

Useful
Verified December 22, 2024

Ill informed customer service

I was told over a year ago that my monthly laser treatments for my old dogs arthritis would not be covered I still continue as I could see it benefit her. I come to find out it would have been covered all this time! I was also told a year ago that the lower back issue my other dog would not be covered but as a good pet parent continue out of pocket to have him also treated. I come to find out now that this too would have been covered after his issues have become chronic and needed to see a specialist. The customer service people need better education and maybe provide a list of what is covered to insurance holders. I’m upset that all the money I put out for insurance and only come to find out now that I could have put in claims all this time. It was implied to only use the insurance for emergencies. Which I have done! Makes me not happy with the company.

Insurer: Embrace

By: Kerian Bray

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