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Simple straightforward process.
Submitting a claim is easy whether using a laptop computer or even the MetLife Pet Insurance app on the cell phone. The claims are processed in an adequate period of time and have also been processed with proper reimbursement 100% of the time. There was only one occasion where the claim took an extended period to process due to MetLife wanting more information; in that particular case, I did not get a notice from MetLife but happened to discover the delay and took the initiative to contact MetLife myself. After the additional information/documentation was submitted the claim was satisfactory processed.
Insurer: MetLife
By: Laura
Fetch has always been extremely easy…
Fetch has always been extremely easy filing a claim, constant updates on the status so you are not left wondering what is going on. The process from start to finish takes no time at all and reimbursement is quick and easy right into your account!
Insurer: Fetch
By: Stacey Driesse
April 2024 Claim Still Pending
We still have a claim from April for a puppy spay. We did not get all the money back e have coming to us. We called and spoke with CS numerous times, but it is still there over a year later.
Insurer: MetLife
By: Sara Pinti
Easy and fast process
Easy and fast process. Great customer service.
Insurer: MetLife
By: customerver
Super quick these days
Super quick these days. Truly appreciated.
Insurer: Pumpkin
By: Cindi Ashbeck
Claims payment
Payments for reimbursements take far too long. Mistakes are made and are difficult to resolve, requiring long phone calls for attempted resolution.
Insurer: MetLife
By: Richard
Easy to submit claims and prompt…
Easy to submit claims and prompt reimbursement.
Insurer: MetLife
By: customer
Fast Claim Processing!!!
"The claim process was easy… answer a few questions and upload documents and that's it. Reimbursement to my bank account was quick, which totally surprised me. Very impressed… Thank you PetsBest. "
VERY EFFICIENT
VERY EFFICIENT, KNOWLEDGEABLE, AND QUICK. THANK YOU
Insurer: Fetch
By: Regina
A Great Experience
I’ve tried several pet insurance companies and they were just operations set up to take your money and deny your claims, but Pets Best is the absolute best. Pests Best is real insurance coverage that will cover your pet in a time of need. Because my babies aren’t just pets, but they are family members, Getting coverage with Pets Best is one of the best decisions I made for them.