218,644+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,644 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,839 reviews

4.9
Healthy Paws

11,152 reviews

4.9
Fetch

5,516 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,949 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 23, 2025

Michael explained everything to our…

Michael explained everything to our satisfaction. The price is also a big factor in our decision.

Insurer: Nationwide

By: Jody Hensley

May 23, 2025

Excellent !

Excellent !

Insurer: Trupanion Canada

By: Ben Tyrell

Verified May 23, 2025

True Coverage/service

The coverage is straightforward, claims are reviewed and approved in timely fashion, easy to submit and manage through the online interface.

Insurer: MetLife

By: Anonymous

Verified May 23, 2025

Trupanion has been so helpful and has…

Trupanion has been so helpful and has made the entire process of taking care of my pet THAT much easier. I will never go without pet insurance for any animal that I own!

Insurer: Trupanion

By: Bernadette

May 23, 2025

We love Embrace

We love Embrace! They make claims easy and great coverage

Insurer: Embrace

By: Victoria Lynn Berdnik-Atkinson

Verified May 23, 2025

Good experience

I recently got a puppy and signed up for the 30 day free trial to try Trupanion. Unfortunately I had to use the service as my puppy swallowed a small rock. They stepped up to the plate and paid a portion of the vet bill. I'll be checking into the insurance for long term vet care.

Insurer: Trupanion

By: Sue

Verified May 23, 2025

Pet Plus Us

I highly recommend Pet Plus US. I got it for my adult cat when I adopted him, hoping not to have to use it, and thankfully, that was the case for many years. However, my baby is aging now, and it's stressful enough to go to the vet and sometimes receive not-so-great news, not to mention the very high costs. Having Pet Plus US helps make this phase easier for me. The claims are approved fairly quickly, and my biggest shout-out goes to their customer team in Canada. I will never forget when I called in a super emotional state due to some sad news, and the agent (I believe his name was Tyler) guided me through the claim process. He genuinely took an interest in helping me, which is super rare nowadays, and he not only made my day better but also had a huge impact on making things easier for me and my cat. Thank you!

Insurer: Pets Plus Us

By: Bruna

Useful
Verified May 23, 2025

I want paperwork I want a packet…

I want paperwork I want a packet delivered to my home for my file. Computer broke. Im old school. Please send me all my rights of coverage for future vet bills. Maureen Windgassen 1035 Devils Backbone CINCINNATI OHIO. 45233

Insurer: Nationwide

By: customer

May 23, 2025

Company needs major improvement

While I have had some good claims go through, the most recent one was handled extremely poorly. They will dig through your pet's medical history until they find something they can latch on to and call a preexisting condition. This time it was - VOMITING. Vomiting as a pre-existing condition? That is a symptom of literally everything. When you call and ask for explanations, they can barely speak English let alone explain the reasons why your claim is denied. They will not look at the claim again, just tell you to dispute the claim. I will try but I'm sure it will amount to nothing. As someone who works in customer service, this experience has been less than stellar. A company with ties to the ASPCA that treats its customers and pets this way is sickening. Now I'm scared to leave because my dogs are seniors and need coverage. Very disappointed. 0 stars.

Insurer: ASPCA

By: Brad Warren

Verified May 23, 2025

MetLife is AWESOME

I can only highly recommend MetLife Pet Insurance. They’ve been fair and the agents are always super friendly. Also the app and claim process is quick and easy. I used to have a different pet insurance that was recommended by my vet, but it was awful. I only wish I’d discovered MetLife sooner!

Insurer: MetLife

By: A Yankee

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