223,482+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ben is the friendliest agent
Ben was friendly, professional and answered all my questions and concerns. He was knowledgeable and helpful and the process was so fast and easy.
Insurer: Nationwide
By: Michelle Benedict
Timely payment of claim with detailed…
Timely payment of claim with detailed EOB sent to Fetch App.
Insurer: Fetch
By: Kerry
That my claim was covered and paid so…
That my claim was covered and paid so quickly
Insurer: Spot
By: Lisa Mcintosh
Easy
Easy to understand the benefits and to sign up.
Insurer: Nationwide
By: customer
My claim was processed very fast and no…
My claim was processed very fast and no hassles at all.
Insurer: Spot
By: Lisa Reyes
Customer service was very helpful with…
Customer service was very helpful with my situation and my concern was resolved
Insurer: Embrace
By: Sue
A fast and amazing team!
A fast and amazing team!
Insurer: Spot
By: Cymantha Baroy
Knowledgable rep, great coverage,.
The rep was friendly and very knowledgable. She answered all my questions comprehensively. Had my best interest mind. Was told of savings of $48 dollars yearly by paying quarterly rather than monthly. Asked questions around value of "wellness" add on and was told likely not a good value unless were to access dental cleaning benefit. Also, that reimbursement per service with Wellness add on often does not cover full cost of service. So did not sign up for the option. Looks to me that it is at best a break even proposition. Overall, process was very smooth. I am especially impressed with the rep Lauren did an excellent job!
Insurer: Fetch Canada
By: Denis Diggins
MetLife Pet Insurance: A Masterclass in Incompetence
Here we go again—another denied claim. Another month of absolute nonsense. At this point, I’m not even surprised. Just disgusted. For YEARS, I’ve submitted the exact same documentation from my vet stating that both of my dogs require AGE every single month. It’s on file. It’s highlighted. It couldn’t be more clear unless I tattooed it on someone’s forehead. And still—STILL—MetLife can’t get it right. Every month I waste my time fixing their mistakes. Every month I get some excuse: new staff, system issues, someone forgot to read. Are you kidding me? If any of us did our jobs this poorly, we’d be fired on the spot. The truth is, MetLife Pet Insurance is broken. The service is a joke. The systems are garbage. If I weren’t locked in because of pre-existing condition exclusions, I’d have ditched them ages ago. As soon as I find a better provider, I’m done. And if you’re reading this and dealing with the same ridiculous runaround—take this as your sign. Jump ship. They don’t deserve your money, your time, or your trust. Fix this, MetLife. Or don’t. Just know I’m not going quietly anymore.
Insurer: MetLife
By: Corey
Once we figured out what browser we…
Once we figured out what browser we could use, the rest was pretty straight forward. Since our dog was so young she didn't have much of a medical history. We sent what we had, but it wasn't much. I would have liked some kind of feedback on that. The actual claim form was quick & easy.
Insurer: Spot
By: Cheri Hardt