224,745+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Josh Sabado
I dealt with Josh Sabado who proved himself personable, knowledgeable and answered my questions forthrightly and honestly. He made the process painless.
Insurer: Fetch
By: Charles
Emergency Vet visit
Filing a claim was easy and I got a response back quickly when it was approved. A check came in the mail the next week for the portion that was covered.
Insurer: Pumpkin
By: Brittney
Horrible customer service
Horrible customer service. You weren't able to get my pets vet records themselves even though it says you can do that. But whatever ok fine, I call my vet and have him send everything over. Then I get another email from you saying that the records aren't complete and you need more. I call my vet again and have him resend everything and also cc me in the email. Everything is there. I reply to you, "that's everything, we literally don't have more records." no reply for a week. My partner calls you and the person we spoke to insists on needing more records. There. Aren't. Any. I finally get another email back from you too, saying again that you need more records?!??!! I'm like how many godforsaken times do I need to tell you there literally are not more records!! Finally it seems like you bufoons get it, and start processing the claim. Miserable and stressful experience and a waste of my time and money.
Insurer: Spot
By: Hanna
Priceless service
The peace of mind that you get from having insurance to back you up when your pet gets sick is invaluable. Not having to think about money when you are stressed about your pet being sick is very helpful.
Insurer: MetLife
By: Laure.
Glad I went with Pumpkin!
Quick turnaround with claims. Now, with direct deposit? I got 90% reimbursed within the week that my claims were approved. No fuss. I rarely need to talk to anyone, but when I have, reps are knowledgeable and courteous. Glad I went with Pumpkin!
Insurer: Pumpkin
By: Kathleen O'Boyle
Very helpful and patient customer…
Very helpful and patient customer service care.
Insurer: Nationwide
By: Unhappy customer
Amanda is a very professional
Amanda is a very professional, empathetic, kind, caring, and super smart. She really took her time with me. I did not feel rushed to make a decision.
Insurer: Fetch
By: Brenda Stailey
For my review please refer to the last…
For my review please refer to the last portion of my feedback on agent Monique.
Insurer: Sonnet
By: Hugh from Canada
Happy Customer
We have been very satisfied with our Embrace insurance. The quickness with which they process the claims is very appreciated!
Insurer: Embrace
By: Mike V.
This was my first time using the claims…
This was my first time using the claims center and i was impressed with the ease of doing so as well as the quick response and claim completion. I'm happy i chose Spot Pet.
Insurer: Spot
By: Jimmy Plumer