224,680+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,680 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This pet insurance was the worst experience!!!
This pet insurance has been the worst experience so far. I've had nothing but trouble when trying to use it. They always claim it's a pre-existing condition. My teacup Pomeranian has short legs, which means when he jumps too high, he dislocates his kneecap (luxating patella). The vet says he needs surgery to stabilize the knee joint after a tear of the cranial cruciate ligament, and that surgery costs $3,800. But this insurance company denied my claim, saying it was a pre-existing issue. It's so frustrating to pay for insurance all year, and then when you actually need it, they just won't cover anything. I definitely don't recommend this pet insurance. They only care about the money and don’t seem serious at all!
Insurer: ASPCA
By: Carla
96% premium price increase
I've used Embrace for seven years and have no complaints about the coverage or reimbursement process, but for the second year in a row the premium for one of my dogs has spiked significantly. I always expect a slight price increase from year to year, but having one dog's premium increase from $190 to $370 per month is outrageous. No amount of demurring about a dog's breed, age, the longevity of the policy, or vet care cost increases can possibly justify this kind of price hike. I'm disappointed that Embrace is choosing to do this, especially given that pre-existing conditions aren't covered by other insurance carriers, which essentially locks current clients in regardless of predatory rate increases.
Insurer: Embrace
By: Caro
I've been trying to sign up through…
I've been trying to sign up through work for weeks, but your site has been giving me errors every time I tried. Now, that I'm signed up, it's fine, but trying to navigate your site's bugs has been frustrating.
Insurer: Nationwide
By: Chuck R.
Amanda was very helpful and nice
Amanda was very helpful and nice even though I learned that I can’t add my other pet to the wellness program until her anniversary date. Not what I wanted to hear, but what I needed to know.
Insurer: Fetch
By: Darrell Stewart
Very Easy
Very easy to navigate the form completion.
Insurer: Embrace
By: Oliver Archer
Kaylee was patient
Kaylee was patient, amazing, and helpful, as well as instrumental in providing coverage for Paris.
Insurer: Fetch
By: Michael Simpson
Ridiculously long processing times
The company was great initially about two years ago. Now, they are horrible. You can't speak to anyone by phone. Claim times are ridicluously long. The last one was seven weeks, but only closed when I emailed them. Even the email response was delayed. They claim in their chat, "Our claims team are working diligently on claims in the order that they are received and will follow up with an email when they're done reviewing. We do have a much smaller team processing claims. Including a high volume of claim submissions. Processing times have been delayed."
Insurer: ManyPets
By: Gina G
Not the cheapest insurance out there
Not the cheapest insurance out there. Shop around and you could find more cheaper than sonnet
Insurer: Sonnet
By: Arslan Devedjinezhad Turkmen
Claim was processed quickly & correctly …
Pumpkin is available in customer service & is great u can talk with a live agent My first claim was processed efficiently in a timely manner
Insurer: Pumpkin
By: Mary or Calvin
The timely response I received after I…
The timely response I received after I sent my dogs health information to be processed.
Insurer: MetLife
By: Bernie and Lorri