154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 23, 2024

Run, terrible.

Run! They bound a policy though a third party without asking for the account owner name, charged my card, and bound it to the wrong person. Fetch then refused to cancel my policy or refund my card without “consent of the person on the policy” even though it was their system that made a mistake when binding it. Ridiculous. I talked to an agent and even after explaining what happened there was no resolution they kept repeating the same thing over and over, I asked to talk to someone else and explained the bug in their system, and she still kept repeating the same thing. I asked for a refund or cancellation and got the same thing. The only way I can get a refund is by a chargeback, and I am unable to get the policy changed.

Insurer: Fetch

By: Corie Johnson

December 23, 2024

Run, terrible.

Run! They bound a policy though a third party without asking for the account owner name, charged my card, and bound it to the wrong person. Fetch then refused to cancel my policy or refund my card without “consent of the person on the policy” even though it was their system that made a mistake when binding it. Ridiculous. I talked to an agent and even after explaining what happened there was no resolution they kept repeating the same thing over and over, I asked to talk to someone else and explained the bug in their system, and she still kept repeating the same thing. I asked for a refund or cancellation and got the same thing. The only way I can get a refund is by a chargeback, and I am unable to get the policy changed.

Insurer: Fetch

By: Corie Johnson

December 23, 2024

Run, terrible.

Run! They bound a policy though a third party without asking for the account owner name, charged my card, and bound it to the wrong person. Fetch then refused to cancel my policy or refund my card without “consent of the person on the policy” even though it was their system that made a mistake when binding it. Ridiculous. I talked to an agent and even after explaining what happened there was no resolution they kept repeating the same thing over and over, I asked to talk to someone else and explained the bug in their system, and she still kept repeating the same thing. I asked for a refund or cancellation and got the same thing. The only way I can get a refund is by a chargeback, and I am unable to get the policy changed.

Insurer: Fetch

By: Corie Johnson

December 23, 2024

Run, terrible.

Run! They bound a policy though a third party without asking for the account owner name, charged my card, and bound it to the wrong person. Fetch then refused to cancel my policy or refund my card without “consent of the person on the policy” even though it was their system that made a mistake when binding it. Ridiculous. I talked to an agent and even after explaining what happened there was no resolution they kept repeating the same thing over and over, I asked to talk to someone else and explained the bug in their system, and she still kept repeating the same thing. I asked for a refund or cancellation and got the same thing. The only way I can get a refund is by a chargeback, and I am unable to get the policy changed.

Insurer: Fetch

By: Corie Johnson

December 23, 2024

Run, terrible.

Run! They bound a policy though a third party without asking for the account owner name, charged my card, and bound it to the wrong person. Fetch then refused to cancel my policy or refund my card without “consent of the person on the policy” even though it was their system that made a mistake when binding it. Ridiculous. I talked to an agent and even after explaining what happened there was no resolution they kept repeating the same thing over and over, I asked to talk to someone else and explained the bug in their system, and she still kept repeating the same thing. I asked for a refund or cancellation and got the same thing. The only way I can get a refund is by a chargeback, and I am unable to get the policy changed.

Insurer: Fetch

By: Corie Johnson

December 23, 2024

Run, terrible.

Run! They bound a policy though a third party without asking for the account owner name, charged my card, and bound it to the wrong person. Fetch then refused to cancel my policy or refund my card without “consent of the person on the policy” even though it was their system that made a mistake when binding it. Ridiculous. I talked to an agent and even after explaining what happened there was no resolution they kept repeating the same thing over and over, I asked to talk to someone else and explained the bug in their system, and she still kept repeating the same thing. I asked for a refund or cancellation and got the same thing. The only way I can get a refund is by a chargeback, and I am unable to get the policy changed.

Insurer: Fetch

By: Corie Johnson

December 23, 2024

Run, terrible.

Run! They bound a policy though a third party without asking for the account owner name, charged my card, and bound it to the wrong person. Fetch then refused to cancel my policy or refund my card without “consent of the person on the policy” even though it was their system that made a mistake when binding it. Ridiculous. I talked to an agent and even after explaining what happened there was no resolution they kept repeating the same thing over and over, I asked to talk to someone else and explained the bug in their system, and she still kept repeating the same thing. I asked for a refund or cancellation and got the same thing. The only way I can get a refund is by a chargeback, and I am unable to get the policy changed.

Insurer: Fetch

By: Corie Johnson

December 23, 2024

Run, terrible.

Run! They bound a policy though a third party without asking for the account owner name, charged my card, and bound it to the wrong person. Fetch then refused to cancel my policy or refund my card without “consent of the person on the policy” even though it was their system that made a mistake when binding it. Ridiculous. I talked to an agent and even after explaining what happened there was no resolution they kept repeating the same thing over and over, I asked to talk to someone else and explained the bug in their system, and she still kept repeating the same thing. I asked for a refund or cancellation and got the same thing. The only way I can get a refund is by a chargeback, and I am unable to get the policy changed.

Insurer: Fetch

By: Corie Johnson

December 23, 2024

Highly recommend this pet insurance!

This is the best company for pet insurance. Filing a claim online is easy and it is reviewed promptly with any reimbursement money going directly into my bank account quickly. Their service center is the best as you can always talk to a live person and get clear answers to your questions.

Insurer: ASPCA

By: Bunce

December 23, 2024

Amanda Mello was pleasant to speak…

Amanda Mello was pleasant to speak with, knowledgeable about the plans and helped us adjust our policy to what works best for our family

Insurer: Fetch Canada

By: Ashley

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