218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Your automotive phone is just horrible
Your automotive phone is just horrible! I have been a customer for 6 years and to this date, it doesn't recognize my phone number. I have asked your agents at least 40 times to please look into it. Still not fixed 6 years later and 5 pets are insured with you. I have been paying 6 years worth of premiums and it still isn't fixed! You change policies every year and the benefits get less, but the price goes up!
Insurer: Nationwide
By: MaryAnn Adelson
Rosie explained everything for me
Rosie explained everything for me . She made it easy to understand.
Insurer: Nationwide
By: customerRickie
Friendly, knowledgeable,
Josh was very friendly and knowledgeable. He explained the policy thoroughly, and gave me my options.
Insurer: Fetch
By: Susan Montgomery
Very easy to submit a claim
Very easy to submit a claim
Insurer: Embrace
By: Claudia Ionescu
THE BEST
Our Haley tore her ACL and had to have surgery. Pets Best was absolutely wonderful in helping us get thru this. The ease of filling the claim and the quick response helped us so much in a time we needed it the most. Thank You Pet's Best
Insurer: Pets Best
By: Randy
Claim
I was very happy with how my claim was handled and how quick it was settled.
Insurer: MetLife
By: Alice
Failed on the first claim
I submitted my first claim for my dog's sick visit to a clinic which was denied within a matter of days without any phone call to me due to missing vet exam notes. I made multiple calls and emails to Spot confirming the vet had sent the exam notes and the claim would be reopened. The reps confirmed receipt of the notes. When the claim was not reopened as promised after 6 more days, I called again. This final time I called the rep said they never received anything which was a complete contradiction to the previous calls I had made. I cancelled the policy at that point since it was such a massive hassle on the very first claim. Waste of money on premium payments.
Insurer: Spot
By: Melissa
Cat dental procedure
I needed to have dental work done on my cat, and I was concerned about how much would be covered and what I would be responsible for. I filed my claim. It took longer than I had expected for the claim to be thoroughly reviewed, but PetsBest stayed in touch and kept me updated throughout the process. In the end, my claim qualified for reimbursement and was promptly paid out. I was very happy. I am so thrilled that I have pet insurance and I love Pest Best. I know my cat is in good hands.
Smooth and fair claim
"Our claim went very smooth and all items advertised as being covered were actually covered once the claim was filed."