224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
224,962 total
What are you looking for?
Most selected providers in "July, 2026"
This chart shows the distribution of the most selected pet insurance providers in July, 2026.
Providers with highest rating
20,008 reviews
11,406 reviews
5,987 reviews
55,033 reviews
15,459 reviews
Category with most reviews
This chart shows the distribution of review categories.
Useless customer service
Useless customer service. I pay for the preventative care on top of the accident /illness. Had a claim processed just fine a couple months ago. Had to have dental for my pet due to some gum issues which should have counted. I should’ve at least gotten $100 toward a cleaning at the with the preventative coverage. Whole claim was denied outright because I couldn’t produce medical records from YEARS before I got my pet. Calling customer service just got me a headache of a man who couldn’t remember the species of my pet or my name AND kept repeating the same reasoning over and over again despite any answer I gave him. Save your time and money.
Insurer: ASPCA
By: Amanda R
Spot insurance handled my claim quickly…
Spot insurance handled my claim quickly & fairly! They were super easy to work with and processed my claim immediately. They are sending me a check much sooner than I would have ever imagined. Other companies should be so efficient! There were no attempts to deny the claim or ask a million questions. The company does what it says they will do!
Insurer: Spot
By: Dana D.
My MetLife Experience
It is easy to fill out the forms and payment is prompt.
Insurer: MetLife
By: Shirley Scamardella
MET for PET!
Great customer service easy to file claims good variety of plans/pricing for policies
Insurer: MetLife
By: Steve Katz
Great customer service
Great customer service! Every time I have called, the representative is so calm and helpful!
Insurer: Prudent Pet
By: parkersgmail.com
Great Service with Kyle
Kyle was amazing and walked me step by step though picking the best option. He is likely over qualified for his job. I'm happy he helped me. I feel relieved to know we have what we need for any unexpected bills!
Insurer: Embrace
By: Summer Boger
I had high hopes when I first signed up…
I had high hopes when I first signed up with Fetch because their customer service was helpful during the enrollment process. However, once it came time for actual claims and reimbursements, the experience took a turn for the worse. They consistently found ways to deny claims by citing pre-existing conditions where the coverage should have applied. It feels like they prioritize finding excuses over honoring their commitments. I would advise potential customers to be cautious and ensure they thoroughly understand the fine print before signing up.
Insurer: Fetch
By: Guyana
this was the first time I don't have to…
this was the first time I don't have to find other papers and resend paperwork to you.
Insurer: Fetch
By: CONSTANCE
Josh Sabado did a great job answering all my…
Josh did a great job answering all my questions and walking me through the next steps of insuring my golden doodle.
Insurer: Fetch
By: Cheryl Vogl