154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,143 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 26, 2024

Pet insurance

Pets best is the best pet insurance. I have been using them for over 5 years now. They cover almost everything and my monthly payment is very reasonable

Insurer: Pets Best

Veterinarian: Chadwell Animal Hospital

By: kimberly

Useful
December 26, 2024

Never A Problem

"Pets Best is the Best! Never any issues or problems. Claims are recieved asap and payment is sent within a reasonable amount of time. Coverage is really good. They took really good care of us when my Bellamia went for radiation. Have been using them for years."

Insurer: Pets Best

By: jj

Useful
December 26, 2024

I can’t recommend

After being insured for over five years, the time came to file a claim for a major event that resulted in ER care. Provided all records from our standard vet and the ER Clinic. Deny. Deny. Deny! Make sure you go through the appeals process and then file a complaint with your State’s Department of Insurance. Pet insurance isn’t as cut and dry as human insurance; diagnosis coding guidelines, etc. In some instances, vets have been contacted my pet insurance plans and requested to alter their notes- of course to get the company out from paying claims.

Insurer: Pets Best

By: Justin

Useful
December 26, 2024

I spoke with Dan about my 11 year old…

I spoke with Dan about my 11 year old kitty’s health emergency. He was very supportive and understanding.

Insurer: Embrace

By: Deanne Brouse

December 26, 2024

Company scammed me out of $1500 and raises your premiums no matter what

This company is an absolute sham that sells you they have the lowest payments possible but they constantly raise your premiums every chance they get. I never used the premium one time but now Embrace illegal emails you stating that if you don’t acknowledge the email. They will cancel your entire policy. They can’t even bother to make a single phone call to let you know. Instead they illegally raise your premiums through used car dealership tactics stating your premium is going up and they will cancel your premium. This company charged me over $1500 and when you talk to a supervisor so little empathy saying sorry. It’s not their fault. I’ll be taking this up with the BBB and the FTC for these illegal practices. You think this company should be out to help pets instead it’s. Completely money grab. Out of $1500 now because of this scam company. They took the money, never used it and claim they can’t refund. Dollar!

Insurer: Embrace

By: Kyle Segal

December 26, 2024

Not paying claim

Pest Best dont't pay the claims for services and always give you the excuse of the deductible needs to be paid fist, even when the amount for the deductible has been paid in full for the year. This looks like a scam should take legal action about it.

Insurer: Pets Best

By: JOSE

Useful
December 26, 2024

Great support

Our shepherd was struck with a terminal illness and Embrace has been wonderful in quickly processing important treatment costs.

Insurer: Embrace

By: Michele Tucker

Verified December 26, 2024

Spot reviewed my claim quickly

Spot reviewed my claim quickly, gave me a status on the claim quickly and sent out the claim check quickly.

Insurer: Spot

By: Larissa Lenehan

Verified December 26, 2024

Frustrated

The service has been great. I'm upset that my previous service was not honored eventhough you were the recommended new provider. Edit to my review : 1/2/2025. I called as suggested and the prior condition still wasn't honored from the other company switch. This was a waste of my time calling.

Insurer: Spot

By: Michelle R Erickson

December 26, 2024

My first experience filing claims was…

My first experience filing claims was very easy and I was reimbursed within 2 days!

Insurer: Embrace

By: customer

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