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Not a good experience with the underwriting team’s lack of communication
The underwriting team provides limited information regarding additional documentation and doesn’t respond to requests for clarification.
Insurer: Nationwide
By: Jess
Trupanion made a very difficult day so much less stressful
We had to take our Corgi Rex to Emergency and they diagnosed a ruptured CCL requiring surgery. It was so great that Trupanion immediately responded to the clinic and sent text updates to me. No being on hold forever and explaining everything repeatedly while being stressed already meant a lot. Very grateful for the great coverage and service. Yes it's more expensive than other insurances, but it's so worth it :-)
Insurer: Trupanion
By: Carola
Healthy paws is amazing
Healthy paws is amazing! Its easy to submit a claim and their processing turnaround time is same day. We couldn’t be happier with their service.
Insurer: Healthy Paws
By: customer
easy apply and good price
easy apply and good price
Insurer: MetLife
By: Thuy Lam
If I had known I needed vet records I…
If I had known I needed vet records I could have had ready at application,time.
Insurer: Nationwide
By: customer
Great Support
When our kitty Indigo got sick, we of course were concerned for his health. It was good to be able go get the very best care for him and know that Trupanion had our backs. The support was such a relief so that we could focus on getting Indigo EVERYTHING he needed to get well and be our little goofball again! He is now on the mend and doing well. Thank you
Insurer: Trupanion
By: Lauri
No hassles with our claim
No hassles with our claim. We had an emergency with our dog, and the claim was approved in real time. I appreciate not having to submit paperwork and not having a lengthy delay or struggle.
Insurer: Trupanion
By: Dan
Easy and quick process
It was so easy to move through the process of choosing a pet plan that fit our families need. I was pleased with the ease of getting the policy started and feel confident it will be a great partnership!
Insurer: MetLife
By: Betty Cooper
Easy to work with!
They answer all my questions and are very quick!
Insurer: Trupanion
By: Kelsie