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I spoke with Dan about my 11 year old…
I spoke with Dan about my 11 year old kitty’s health emergency. He was very supportive and understanding.
Insurer: Embrace
By: Deanne Brouse
Company scammed me out of $1500 and raises your premiums no matter what
This company is an absolute sham that sells you they have the lowest payments possible but they constantly raise your premiums every chance they get. I never used the premium one time but now Embrace illegal emails you stating that if you don’t acknowledge the email. They will cancel your entire policy. They can’t even bother to make a single phone call to let you know. Instead they illegally raise your premiums through used car dealership tactics stating your premium is going up and they will cancel your premium. This company charged me over $1500 and when you talk to a supervisor so little empathy saying sorry. It’s not their fault. I’ll be taking this up with the BBB and the FTC for these illegal practices. You think this company should be out to help pets instead it’s. Completely money grab. Out of $1500 now because of this scam company. They took the money, never used it and claim they can’t refund. Dollar!
Insurer: Embrace
By: Kyle Segal
Not paying claim
Pest Best dont't pay the claims for services and always give you the excuse of the deductible needs to be paid fist, even when the amount for the deductible has been paid in full for the year. This looks like a scam should take legal action about it.
Insurer: Pets Best
By: JOSE
Great support
Our shepherd was struck with a terminal illness and Embrace has been wonderful in quickly processing important treatment costs.
Insurer: Embrace
By: Michele Tucker
Spot reviewed my claim quickly
Spot reviewed my claim quickly, gave me a status on the claim quickly and sent out the claim check quickly.
Insurer: Spot
By: Larissa Lenehan
Frustrated
The service has been great. I'm upset that my previous service was not honored eventhough you were the recommended new provider. Edit to my review : 1/2/2025. I called as suggested and the prior condition still wasn't honored from the other company switch. This was a waste of my time calling.
Insurer: Spot
By: Michelle R Erickson
My first experience filing claims was…
My first experience filing claims was very easy and I was reimbursed within 2 days!
Insurer: Embrace
By: customer
terrible insurance .
terrible insurance .
Insurer: Embrace
By: Jeanna Wozniak
Terrible Experience
Terrible Experience – Would Give Zero Stars if I Could! I can’t believe how misleading this company is. The hidden costs are outrageous! They lure you in with seemingly good deals, but then you’re hit with unexpected charges that were never disclosed upfront. It feels like a total scam, and I regret trusting them. Highway robbery at its finest. Do not trust them! Save yourself the headache and go elsewhere.
Insurer: Embrace
By: Farah
Very easy to work with
Very easy to work with. Pay claims quickly and answer questions whenever I call. Very happy with Embrace.
Insurer: Embrace
By: Louise