With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
Incredible Customer Service & Easy Claim
Okay so our dog Winnie has Fractured Coronoid Process in her joints (common in pure-breeds which she isn't). The procedure was ~$7k. We thought we were screwed. HealthyPaws Customer Service supported us the whole way. They provided Direct Pay so we only had to pay our deductible rather and got back to us in less than 2 days.
They don't cover everything which is a huge bummer. For example, they won't cover the $200 consultation fee to tell us that Winnie had FCP.
Absolutely the worst experience with pet insurance. Denied a claim for "pre-existing" while it wasn't. Tried to call multiple times-- on hold over an hour each time before it gets disconnected. Tried to request a chat with representative to get a clue for next step-- nothing. You get auto replies to all of your emails. When submit a claim, you are given few small sentences to explain so basically you are in 100% relying on the claim department to do their job. They only care about your premiums, good luck getting anything covered. I am canceling this scam.
We love having the Exceptional insurance coverage available when we need it.
Esse will be 12 in July. She has been our girl for almost 10 years. We purchased pet insurance when we got her because, being a dachshund, we were afraid of back issues occurring when she got older. That has not yet occurred however, she has been hospitalized three times for totally unexpected conditions. Healthy Paws has been there for us covering all of her illnesses and injuries with a 90% benefit. They are a blessing to our family.
As a disabled veteran with a service dog and part of a WorkingDogsForVets service dog organization, I’ve seen other service dog owners dealing with unexpected veterinary bills for their best friend. I decided to go ahead and get her Insured for less than he cost of a cellular plan. And I’m glad I did! One day she started walking funny. Worried and afraid, I took her into the veterinarian. X-rays revealed she had torn her cruciate ligament and dislocated her knee. Her best option was to have a TPLO (Tibial Plateau Leveling Osteotomy) and a luxating platella repair. Not only are they amazing and kind on the phone, but within 10 days I had been reimbursed! Make sure you have your dogs health records, including doctors notes submitted before you actually need them.
My puppy Zoey has been on Embrace pet insurance for the past 3ish months now and we couldn’t be happier! They cover just about everything we need, and every time I’ve called an Embracer with questions or concerns they have been answered and fulfilled perfectly. For anyone bringing home a new puppy or any pet, Embrace has the best coverage and seems to have the most flexible plans out there!
Healthy Paws really helped a stressful situation be more manageable.
My Bengal cat was suddenly in pain and had a difficult time walking. After an examination with a local vet it was recommended he see an orthopedic surgeon. Unfortunately due to the current pandemic my cat had to wait a month before he could see a surgeon. It was determined he needed MPL & FHO surgeries on his left side. These surgeries were not affordable and the vet & surgery bills exceeded over $6K. Had I not had a policy with Healthy Paws I would be responsible for all this debt. Submitting the invoices and medical records through the site was easy and Healthy Paws quickly sent me the funds without any issues which really helped ease the stress of caring for my kitty after his surgeries. I highly recommend any pet parent get a policy with Healthy Paws Insurance. You never know when your fur babies will need help.
I cannot say enough about this company and how it's more than just a pet insurance company. I can't think of another vendor I've ever worked with in any industry that has been easier and better to work with than Healthy Paws. I first started working with them about 7 years ago for my bulldog Clementine. She has had many health issues and surgeries throughout the years. Claims are easy to fill and they are extremely fast too reimburse. Most recently we had an emergency situation with my bulldog came out of her normal boarding with trouble breathing. It got worse and worse throughout the day and I had to bring her to the ER. They immediately sedated her and gave me feedback that she needed emergency surgery and might not make it. In addition to that, they told me she was the most critical animal at the hospital and if I hadn't brought her in within the hour she probably would not have made it. It was a lot of money to go through this emergency surgery and the hospital needed about $2,500 right away to keep her going through the night. I gladly paid it and had the confidence that Healthy Paws would cover and reimburse me the 90% I had signed up for. I called them the next day after receiving the full estimate which was about $13,000. Health Paws jumped on the phone with me and went through all of the details directly with the animal hospital. They took care of the entire situation so that I didn't have to worry about anything. The surgery was a success, and we got Clementine home after a few days. When I called Healthy Paws to make sure everything worked out, I realized that not only had the hospital been paid in full, but they had also reimbursed me the money I overpaid originally on that night. They saved my dogs life. I signed up my second dog (Dakota) the minute we got her. There aren't many companies out there that I "love". I can safely say that I absolutely love healthy paws, and my family and I thank them from the bottom of our hearts.
Have been a member for years, with multiple dogs. Wonderfull policy. Been there for us throughout Rose's treatment for her liver condition. No haggling over bills. People there very responsive and caring if I need to call