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Terrible service. Horrendous waits. AWFUL denies.
Title says it all. It’s such a scam. We wasted so much money paying them for zero help when we needed it. Look elsewhere for what you need. We were customers for less than a year. Started okay and progressively got worse then terrible.
Insurer: Pets Best
By: Alexandra
Don't go here
Waste of time. Coming here for 20 years doesnt matter, they don't care about the animals Just how much money they can make off you. Don't bother calling you will be on hold forever just so they can give you a crap excuse as to why you're considered a new patient and not welcome. Happy holidays, they don't care if your animal needs help, they would rather lose your paperwork and say they aren't accepting "new" patients. I will make sure everyone i know either doesn't go here or transfers to an actual caring vets office. Rude and ruthless.
Deny. Delay. Appeal.
Just an awful experience! Nearly five years of coverage and suddenly an accidental ingestion claim has been denied. We’re talking nearly $3k of charges. I filed the appeal, then received an email stating it would take 60days for review and they REQUIRE medical records from 18 months prior to effective date. This means 75months of records. Funny how easy it is to take out a policy, but never can get reimbursement. It’s just as bad as human insurance.
Insurer: Pets Best
By: Justin
Very quick response😊 study
Very quick response😊 study, and
Insurer: Fetch
By: Vonnie
Very quick response😊 study
Very quick response😊 study, and
Insurer: Fetch
By: Vonnie
Very quick response😊 study
Very quick response😊 study, and
Insurer: Fetch
By: Vonnie
Very quick response😊 study
Very quick response😊 study, and
Insurer: Fetch
By: Vonnie
Very quick response😊 study
Very quick response😊 study, and
Insurer: Fetch
By: Vonnie
Very quick response😊 study
Very quick response😊 study, and
Insurer: Fetch
By: Vonnie
Very quick response😊 study
Very quick response😊 study, and
Insurer: Fetch
By: Vonnie