208,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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No compassion, bad service, and a rip off.
I have had the worst experience with Spot Pet Insurance. I entered information for my cats into their online portal. When I logged in later to submit a claim, I noticed that not only was my information NOT there, but the names of two of my (recently) DECEASED cats were in the system! (both of whom were NEVER covered by pet insurance). When I reported this to them, they had very little interest or compassion. It took 5 calls and 2 months to have their tech department remove this perturbing information and have the correct information inputted. They told me I would have to wait to file a claim but assured me I had 180 days to do so. When the unexplained "glitch" was finally corrected in the system, and I submitted a claim, they rejected it outright. So in essence, they stalled on removing information in their system for 2.5 months, had me pay unnecessary insurance fees while they took their time, only to then reject the claim. Multiple calls, multiple emails, horrible robotic service. A waste of time, and money.
Insurer: Spot Canada
By: Sabina Sarin
Once again this insurance continues to…
Once again this insurance continues to fail when it matters most. I had to bring my cat in for a cardio exam, without it he can't get a dental appointment because the dentist won't risk putting him under otherwise. Fine, sure, can't do anything about it but bite that bullet. At least I have pet insurance, surely that will help! Ah but of course. Claim denied in full, not even a partial coverage or anything put towards deductible. This insurance charges more every year and covers less and less. Absolutely trash, won't be renewing.
Insurer: ASPCA
By: Katelynn
They don’t cover anything
They don’t cover anything. There is a waiting period and nothing goes to the deductible you select and the premium is high for this.
Insurer: Trupanion
By: Anonymous
She was very nice and knowledgeable
She was very nice and knowledgeable, she help me find the best package for our lifestyle and made it very easy to get started with the process
Insurer: Trupanion
By: Trinity
Pets Best really are great
I have all three dogs insured with Pets Best. It's been nothing but great service. Everything is so hands off.. I just load the invoice and within a cpl weeks I have the funds deposited into my bank account. My dog had had four surgeries all covered by Pets Best with absolutely no push back.
Peace of Mind
I encourage anyone who has a pet to get health insurance for them. Having Healthy Paws for both of my furbabies, past and present, has been tremendously helpful in critical times. Just with any insurance, you never want to have to use it but when the time comes and it’s needed you will thank yourself for being able to take the best possible care of your pet as possible. The customer service is amazing and being reimbursed is hassle free and quick. There is no other pet insurance I would trust more. I’ve been with Healthy Paws for the past 15 years with no regrets. Also, I love how they check in on your furbabies to see how their progress is when they have been seeing the vet repeatedly. I’m grateful to have found such a wonderful company and group of people.
Insurer: Healthy Paws
By: Michele
How to avoid the scam
Awful truely awful. If you get the free 30 day trial. Don't do anything with it. Even though you will get coverage for hereditary issues. They won't pay for anything! Just there for your money. If you have to get this insurance. Do not take your dog the the vet of over a year, that is when the insurance actually kicks in. After a whole year of paying them you will likely get scammed saying how hereditary doesn't cover anything. Good luck take your pets else where and send this fake company straight downward!
Insurer: PetPartners
By: Patrick
So easy to use and very very helpful in explaining what your dog needs or does not need !
Awesome set up , super easy to navigate for young / older users. Loved how easy it was to under the information and not be confused by different things and terms. 100% would recommend to anybody who needs pet insurance !!
Insurer: Nationwide
By: customer
Scam pet insurance company
Scam pet insurance company. They will deny you and never pay out. Will report to BBB tomorrow.
Insurer: Pets Best
By: Jason Lefebvre
Explained all benefits very clearly
Explained all benefits very clearly, plus convenience of using my credit union
Insurer: Nationwide
By: Mike