220,075+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot Insurance is the Best!
Easy claim process and fast payment.
Insurer: Spot
By: Dennis Horowitz
Rates Doubled at Renewal
Coverage was affordable for a fairly decent plan, but once the one year policy auto renewed it literally DOUBLED in price. This is obviously a power move for them, because if you switch insurances any previous ailments are not longer covered by new insurance due to be pre-existing. I would look into another company for Pet Insurance and get data about their average annual rate increases.
Insurer: Pets Best
By: laura signore
Best of the best they keep their word…
Best of the best they keep their word and their customer service is amazing. Beyond helpful and the number one pet insurance. I suggest MetLife to all pet owners!
Insurer: MetLife
By: EMILY D
Very fast and easy to submit claims.
Very fast and easy to submit claims.
Insurer: MetLife
By: Mindy Lasiter
Quick turnaround of claims
Quick turnaround of claims! Very helpful when we had 2 very sick dogs!!
Insurer: MetLife
By: Cathy
Great so far!
So far, we've had a positive experience with SPOT Insurance. We have a 14 year old dog who we needed to get insurance for due to her old age and fear of something happening and not having coverage to pay for it. SPOT was one of the best resources we found and their team is really helpful, thorough, and patient as you're trying to figure out what's best for your pup!
Insurer: Spot
By: Matsumura
Claim denial and appeal process
My policy includes preventative care coverage and my claim for anal gland expression was denied even though it is specifically listed under preventative care. The reason for denial is not clear on the EOB so I called customer service learn that I would first need to see the Vet and have the Vet recommend the procedure. I agree with that for standard policy coverage. The preventative care coverage does not state that I first need to see the Vet. The appeal process is complicated and designed so that customers will decide it is not worth the hassle. Poor customer support and service. If I could give you a negative 5 stars for this instance, I would
Insurer: MetLife
By: mcgeorgerp
Excellent all around
Excellent all around. Would highly recommend to any one with a pet!
Insurer: MetLife
By: SHERI ROBINSON
I normally don’t leave reviews
I normally don’t leave reviews, but I have been so pleased that I am. It is super easy to file a claim, and you are reimbursed quickly. Even when my dog had an emergency overnight, it was no hassle.
Insurer: MetLife
By: Emily Vosburgh