217,727+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,727 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,818 reviews

4.9
Healthy Paws

11,110 reviews

4.9
Fetch

5,451 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,895 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified June 01, 2025

Wonderful customer service

The website is easy to use and their customer service support was helpful to me when I had problems signing in.

Insurer: Pumpkin

By: Patricia Stricker

Verified June 01, 2025

Simple interface however lacks options…

Simple interface however lacks options such as 90% reimbursement and $100 deductible. Also hard to tell whether your policy covers drugs/medications.

Insurer: Nationwide

By: customer

June 01, 2025

I had the pleasure of talking to Gary…

I had the pleasure of talking to Gary while setting up my insurance plans for our two girls. He was amazing! Extremely thorough with what our plans offer, how to get the most from our benefits, and overall extremely kind! One of those customer service experiences where you leave the conversation with a smile on your face. Thank you, Gary!

Insurer: Embrace

By: Ashlyn Governale

June 01, 2025

Embrace goes over and beyond

Embrace has given me more comfort than I can express! No matter what the situation is, they've always been there for me. It's amazing how fast a claim is processed. I had a claim on 5/28/25 for a Cytopoint shot and I received an email on on 5/30/25 that it had been reviewed and paid. I wish our personal insurance's was that fast and easy to use!

Insurer: Embrace

By: Ruth Nelson

Verified June 01, 2025

Quick response times to claims.

Quick response times to claims.

Insurer: ASPCA

By: Jessica

Verified June 01, 2025

Easy to use

My policy covers most preventive care which offsets some of the premium. It is easy to submit claims and check the status. Reimbursement is timely.

Insurer: Spot

By: LINDA

June 01, 2025

First Claim at Pets Best

"After many vet bills with previous pets, and as vet bills have increased over time, I decided to buy pet insurance with my new puppy in 2020. I decided on Pets Best after thoroughly researching many companies. My first claim to Pets Best came as my dog was about to turn 5 years old. The claims were submitted quite easily and once I paid my deductible, my claims were very quickly processed with a clear explanation of benefits. I am so happy we got pet insurance. It provides some piece of mind. I am very happy so far with my experience as a Pets Best customer. "

Insurer: Pets Best

By: Marjory

Useful
June 01, 2025

You never know until you need it

This is our first time having pet insurance and Pet's Best was recommended to us so we decided to give it a try and are so glad we did. Our dog had a puncture wound on her paw and it had abscessed. Our regular vet could not tell if there was a foreign object still inside so we had to take her to a specialist that had a CatScan to check. She was on antibiotics for a long time and had to take it easy while recovering. Pet's Best helped ease our fears on the cost so we were able to completely focus on our dog's recovery. Thank you Pet's Best for reducing the stress in a stressful situation."

Insurer: Pets Best

By: Max

Useful
June 01, 2025

Expensive

My dog recently passed away due to chronic kidney disease. It was great that they covered the expenses, although I had to pay my deductible multiple times for the same issue... In the end I probably paid almost half of the bills anyways. The one thing I hated about Trupanion was their cost of coverage increased every year. It started at about 70$ every month (at less than a year old) to about $226/month when my dog was 7 years old - my deductible was $900. It ridiculous how much it increases per year just because my dog gets older.

Insurer: Trupanion Canada

By: KW

Verified June 01, 2025

Heartfelt Thanks to Healthy Paws – You Gave Me the Courage to Do What Was Right

When my dog was suddenly hospitalized with pancreatitis, I was overwhelmed with fear. He needed to be admitted to a specialist hospital right away, and the thought of what it might cost was terrifying. But because I had Healthy Paws, I didn’t hesitate. I was able to say “yes” to the best care without that sinking feeling of financial panic. They reimbursed me for everything covered under my plan — quickly, clearly, and without any frustrating hoops to jump through. The process was transparent and incredibly smooth. But what really moved me? They reached out just to ask how he was doing. It wasn’t just a claim to them — it felt like they truly cared. That small act of kindness meant the world to me during such a vulnerable time. Healthy Paws gave me the freedom to focus on healing and hope, not costs and paperwork. I’ll always be grateful. 🐾💛

Insurer: Healthy Paws

By: Ilse Reyna

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