154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,336 reviews
10,802 reviews
27,500 reviews
14,169 reviews
63,015 reviews
Category with most reviews
This chart shows the distribution of review categories.
Amazing Service
It is hard to find someone with such strong customer service skills these days. Amanda walked me through options that may pertain to insuring my dog. We couldn’t find a way to help cover her pre-existing chronic allergies. She was empathetic and provided me with other options that may be useful, even though the options did not put money in her pocket. She offered advice from her industry knowledge which was very useful for me! Ultimately, this was the best way I could imagine to help me while also letting me know that she couldn’t help me within the parameters of fetch insurance. I think that Amanda should give lessons to others regarding how to provide amazing customer service, provide empathetic aide, and provide advice from years worth of industry knowledge. Be sure to give her a raise and promotion! (And maybe start insuring pups with chronic allergies).
Insurer: Fetch
By: Megan
Amazing Service
It is hard to find someone with such strong customer service skills these days. Amanda walked me through options that may pertain to insuring my dog. We couldn’t find a way to help cover her pre-existing chronic allergies. She was empathetic and provided me with other options that may be useful, even though the options did not put money in her pocket. She offered advice from her industry knowledge which was very useful for me! Ultimately, this was the best way I could imagine to help me while also letting me know that she couldn’t help me within the parameters of fetch insurance. I think that Amanda should give lessons to others regarding how to provide amazing customer service, provide empathetic aide, and provide advice from years worth of industry knowledge. Be sure to give her a raise and promotion! (And maybe start insuring pups with chronic allergies).
Insurer: Fetch
By: Megan
Amazing Service
It is hard to find someone with such strong customer service skills these days. Amanda walked me through options that may pertain to insuring my dog. We couldn’t find a way to help cover her pre-existing chronic allergies. She was empathetic and provided me with other options that may be useful, even though the options did not put money in her pocket. She offered advice from her industry knowledge which was very useful for me! Ultimately, this was the best way I could imagine to help me while also letting me know that she couldn’t help me within the parameters of fetch insurance. I think that Amanda should give lessons to others regarding how to provide amazing customer service, provide empathetic aide, and provide advice from years worth of industry knowledge. Be sure to give her a raise and promotion! (And maybe start insuring pups with chronic allergies).
Insurer: Fetch
By: Megan
Amazing Service
It is hard to find someone with such strong customer service skills these days. Amanda walked me through options that may pertain to insuring my dog. We couldn’t find a way to help cover her pre-existing chronic allergies. She was empathetic and provided me with other options that may be useful, even though the options did not put money in her pocket. She offered advice from her industry knowledge which was very useful for me! Ultimately, this was the best way I could imagine to help me while also letting me know that she couldn’t help me within the parameters of fetch insurance. I think that Amanda should give lessons to others regarding how to provide amazing customer service, provide empathetic aide, and provide advice from years worth of industry knowledge. Be sure to give her a raise and promotion! (And maybe start insuring pups with chronic allergies).
Insurer: Fetch
By: Megan
Amazing Service
It is hard to find someone with such strong customer service skills these days. Amanda walked me through options that may pertain to insuring my dog. We couldn’t find a way to help cover her pre-existing chronic allergies. She was empathetic and provided me with other options that may be useful, even though the options did not put money in her pocket. She offered advice from her industry knowledge which was very useful for me! Ultimately, this was the best way I could imagine to help me while also letting me know that she couldn’t help me within the parameters of fetch insurance. I think that Amanda should give lessons to others regarding how to provide amazing customer service, provide empathetic aide, and provide advice from years worth of industry knowledge. Be sure to give her a raise and promotion! (And maybe start insuring pups with chronic allergies).
Insurer: Fetch
By: Megan
Amazing Service
It is hard to find someone with such strong customer service skills these days. Amanda walked me through options that may pertain to insuring my dog. We couldn’t find a way to help cover her pre-existing chronic allergies. She was empathetic and provided me with other options that may be useful, even though the options did not put money in her pocket. She offered advice from her industry knowledge which was very useful for me! Ultimately, this was the best way I could imagine to help me while also letting me know that she couldn’t help me within the parameters of fetch insurance. I think that Amanda should give lessons to others regarding how to provide amazing customer service, provide empathetic aide, and provide advice from years worth of industry knowledge. Be sure to give her a raise and promotion! (And maybe start insuring pups with chronic allergies).
Insurer: Fetch
By: Megan
Amazing Service
It is hard to find someone with such strong customer service skills these days. Amanda walked me through options that may pertain to insuring my dog. We couldn’t find a way to help cover her pre-existing chronic allergies. She was empathetic and provided me with other options that may be useful, even though the options did not put money in her pocket. She offered advice from her industry knowledge which was very useful for me! Ultimately, this was the best way I could imagine to help me while also letting me know that she couldn’t help me within the parameters of fetch insurance. I think that Amanda should give lessons to others regarding how to provide amazing customer service, provide empathetic aide, and provide advice from years worth of industry knowledge. Be sure to give her a raise and promotion! (And maybe start insuring pups with chronic allergies).
Insurer: Fetch
By: Megan
Amazing Service
It is hard to find someone with such strong customer service skills these days. Amanda walked me through options that may pertain to insuring my dog. We couldn’t find a way to help cover her pre-existing chronic allergies. She was empathetic and provided me with other options that may be useful, even though the options did not put money in her pocket. She offered advice from her industry knowledge which was very useful for me! Ultimately, this was the best way I could imagine to help me while also letting me know that she couldn’t help me within the parameters of fetch insurance. I think that Amanda should give lessons to others regarding how to provide amazing customer service, provide empathetic aide, and provide advice from years worth of industry knowledge. Be sure to give her a raise and promotion! (And maybe start insuring pups with chronic allergies).
Insurer: Fetch
By: Megan
Excellent care and customer service
Can’t say enough good things about the exceptional customer service, the ease of filing claims, the quick response time, and the coverage. Thank you very much!
Great but costs increase significantly yearly
I've had a great experience with Pets Best. They've not given me a hard time with any of my claims and I appreciated they were the only insurance that would accept my 13 year old dog some time back. My only complaint about them is they doubled the price of my insurance in less than a year for a less than 2yr old dog. They also seem to increase a good amount every year. Based on what I've seen thus far, if you have a puppy and have that dog for at least 12 years, your monthly cost will likely be $300+. Nobody is going to pay that nor most can't afford it, so customers will be forced to insurance hop. Wish they didn't increase so much as I'd love to stay with them, but this isn't affordable. I don't even pay that for my own insurance. I would have given them a five star of it wasn't for the significant cost increases.
Insurer: Pets Best
By: Lindsay