220,075+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bruddah, Haole Girl and Duchess
Pets Best has always been fair and responsive for claims for our 3 Boxers over the past 8 years.
Really good first 4 years and then --
I've recommended PetsBest to many people. The claims process is easy, and I've always been paid. My little dog has conditions which require medications for life. The premiums had modest increases over the first four years. But I've just been hit with an increase of the current monthly premium by $30! More than a 50% increase. I haven't moved, my payments are automatic, etc. No explanation offered. I'm a senior on a fixed, modest income and this hike is very hard to absorb. I feel like I've been mugged. Now they're just like every other insurance company. Perhaps they're aiming to get rid of me and my dog.
Insurer: Pets Best
By: Kathleen
He was very helpful and knowledgeable
He was very helpful and knowledgeable. He answered all my questions and helped me feel better about making my decision
Insurer: Fetch
By: V M
Quick on direct deposit money back
Quick on direct deposit money back! Great plans! Any questions just call ... and you have your answer! I talk to many people as a bartender! Mention to people in stores, pretty much anyone who will listen! I love having them! Give metlife pet insurance a call and protect your babies! 1-800-438-6388!
Insurer: MetLife
By: Barbara Hohmann
Customer service are all great.
Customer service are all great.
Insurer: MetLife
By: Evangeline Ballesteros
Good customer service
Good customer service. Good benefits. Reasonable cost. Prompt reimbursement.
Insurer: MetLife
By: Nelson Thibert
Very good claim experience
Very good claim experience. The process for submitting documentation was simple and they processed the claim in short order.
Insurer: MetLife
By: Tom
Claim Process
Submitting claims is easy and reimbursement is quick.
Insurer: MetLife
By: Cheryl Badger
Great experience.
Easy to understand policy w several options of coverage to choose. Expedient claims processing with timely communications and explanation of benefits. User friendly app that makes it easy to file claims. Reasonable rates.
Insurer: MetLife
By: Doris