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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Jennifer was very helpful in figuring…
Jennifer was very helpful in figuring out our new premium and helping us with our AARP discount.
Insurer: Fetch
By: Edward Woods
Jennifer was very helpful in figuring…
Jennifer was very helpful in figuring out our new premium and helping us with our AARP discount.
Insurer: Fetch
By: Edward Woods
Great experience with Embrace.
Great experience with Embrace.
Insurer: Embrace
By: Anthony Hale
Completely unhelpful
Completely unhelpful, insensitive and useless. Did not help my cat at all in a serious condition.
Insurer: Healthy Paws
By: Emily Jones
Keep looking elsewhere for insurance
There’s no reason why a claim should take over 6 months to process. There’s no reason why there should’ve been zero movement on a claim for over a 6 month period where reps of embrace just abandon the claim and leave clients high and dry. There’s no reason why I as the paying customer should be doing the representatives jobs and contacting all of these clinics myself to gather medical records that they’re suppose to retrieve. My claim sat for over 6 months because my rep didn’t want to pick up the phone and contact the clinic my dogs rescue brought him to before we adopted him. It took me 3 minutes on the phone to gather the information that they couldn’t gather between the time of June to January. My wife and I will be exploring new pet insurance from a different company.
Insurer: Embrace
By: Matthew Ordazzo
I recently submitted a claim for my 12…
I recently submitted a claim for my 12 year old dog who experienced seizures. Although the reimbursement took some time to review, we were reimbursed within the prescripted time period. Everyone I spoke with was courteous, professional and caring, which goes a long way with me.
Insurer: Embrace
By: William A
Stephanie was very helpful and answered…
Stephanie was very helpful and answered all my questions.
Insurer: Prudent Pet
By: bhoughtonyahoo.com
WORST INSURANCE COMPANY EVER
Just the worst ever. Charge a fortune, avoid paying anything. This insurer ought to be excluded from writing policies in most states due to unethical practices, excessive premiums, horrid customer service. Expect to pay a fortune, be treated like a criminal and never be reimbursed for anything. Go anywhere else for coverage for your beloved pet. Embrace will just rob you blind and leave you in the lurch.
Insurer: Embrace
By: KNYC
Amanda
Amanda. She's such a light and so wonderful to talk to! She was very helpful and efficient :)
Insurer: Fetch Canada
By: Nicole Cere
Amanda
Amanda. She's such a light and so wonderful to talk to! She was very helpful and efficient :)
Insurer: Fetch Canada
By: Nicole Cere