154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 05, 2025

Great service

Very friendly and answered all my questions. Would definitely recommend.

Insurer: Prudent Pet

By: Ryan P

Verified January 05, 2025

Unexpected surgery

This was my first time using any pet insurance. My 1 yr old pup had an obstruction from something she ate and after 1 1/2 days in ICU and ended up needing surgery. After 3 1/2 days the cost was up there ! Embrace told me the first claim would end up closing appropriately 30 days after claim submitted due to the collecting of the pups medical records. They walked me through everything. Kept me updated as time passed. They were true to their word ! Approximately 3 weeks after claim submitted they direct deposited the amount promised !! I was so relieved. As a result, my daughter is contemplating getting Embrace for her dog as well !! I am 100% satisfied with this company. If you’re on the fence about getting Embrace as I was, wait no longer. Do it. They have many different levels to meet your budget. You can get as much or as minimal as you desire. Do it !!

Insurer: Embrace

By: Lynne Giey

Verified January 05, 2025

ASPCA is the best insurance for pets i have found

ASPCA is the best insurance for pets. It is super easy to submit claims. And the pricing is comparable to other insurance. Also ASPCA covers special food for pets for a limited time like special science diet for kidney problems and other insurances don’t help at all with food.

Insurer: ASPCA

By: Roxanne

January 05, 2025

Filing a claim is super easy.

Filing a claim is super easy.

Insurer: Embrace

By: Florence Hargreaves

January 05, 2025

Osteosarcoma

"My dog Fiona was diagnosed with osteosarcoma which is a devastating diagnosis, but Pets Best has been there all along, first for the amputation of her leg and then for the chemotherapy. Fiona is tolerating chemo well and is headed into her last round. Pets Best reimbursed 90% of her amputation and 90% of each of her chemo treatments and the money was deposited in my account before my credit card was due. Fiona and I are very thankful that we chose Pets Best. It has allowed her to live a longer quality life and we are very grateful for that.

Insurer: Pets Best

Veterinarian: Jackson Animal Hospital

By: Briana

Useful
Verified January 05, 2025

You coverage doesn't cost even 50% of…

You coverage doesn't cost even 50% of the portion in which vets charge. The price monthly is now out weighing to continue with service even with preventative service

Insurer: ASPCA

By: Wanda Brown

January 05, 2025

Just like breathing, smooth and easy

Very easy to put in a claim most claims have been paid. I think they paid a total of $50,000 in claims for our dogs two of them had cancer. Could not be happier. I’ve sent between 12 and 15 people to pets best and always recommend them when I’m in a clinic if I see somebody Sitting in the waiting room with me.

Insurer: Pets Best

Veterinarian: Santa Cruz Veterinary Hospital

By: Ron

Useful
January 05, 2025

Successful Claim Submittal and Reimbursement

I submitted multiple claims for my dog's recent injury and all were processed successfully. I was very pleased with the quick responses I received regarding each claim. It was a relief knowing that Pets Best met our needs during a stressful time for our dog's care.

Insurer: Pets Best

Veterinarian: Veterinary Emergency Group

By: Kristine

Useful
January 05, 2025

Was very clear instructions and easy to…

Was very clear instructions and easy to submit claim.

Insurer: Embrace

By: Sandi Joseph Elliott

January 05, 2025

Metlife Pet Ins is out for one thing

Metlife Pet Ins is out for one thing, make big money! Denying claims is what their employees are trained to do and upsetting their customers to the point of making them cry! Shame on you Metlife! I have already talked with three different agents about my claim and have gotten no where. Our dog was just diagnosed by our vet with a luxating patella. The last agent I talked with basically told me they are trying to say it is preexisting and we have been insured with you for 16 months! Preexisting? Really? They are trying to bury us in paperwork so we will just give up like we did with the first claim that they denied. Shame on me for thinking that you were going to be a trustworthy company.

Insurer: MetLife

By: Ricky McMahon

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