217,900+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,900 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,819 reviews

4.9
Healthy Paws

11,121 reviews

4.9
Fetch

5,455 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,905 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified June 10, 2025

Your company is a disaster and you have…

Your company is a disaster and you have no intention of treating your long time customers well. Good riddance. We’ve already found a better insurance company.

Insurer: Nationwide

By: customer

Verified June 10, 2025

The company is great but I always have to contact claims several times until I am reimbursed.

The company is gr

Insurer: MetLife

By: Susan N.

June 10, 2025

3rd 5 star review

This is the first time I have had insurance on a pet. I could not have made a better choice than Embrace. I have had a couple of claims and they are honest, prompt and pleasant to deal with The claims process is very simple and straight forward, not hidden gotcha questions.

Insurer: Embrace

By: Ron W

Verified June 10, 2025

Outstanding customer service

Outstanding customer service! The agent was very friendly, patient and helpful! Thanks!

Insurer: MetLife

By: Paul F.

Verified June 10, 2025

VERY HELPFUL AND CURTIOUS

VERY HELPFUL AND CURTIOUS. EXPLAINED EVERYTHING. VERY SWEET LADY WHO WAS HELPING ME

Insurer: Nationwide

By: customer

Verified June 10, 2025

Best plataforms! First claim took time to my vet to…

First claim took time to my vet to respond with all documents needed. But my part was delivered with no issue. Im glad to find you after previous insurance experences. You provide more than one plataform to manage claims or questions easily.

Insurer: MetLife

By: Blanca J.

Verified June 10, 2025

You can count on Trupanion

Thank you, Trupanion.

Insurer: Trupanion

By: Parsifal

June 10, 2025

Love this Company

Can't say enough about this Company. Our dog Rose had an unexpected accident which tore both her acls. Pets Best was there for us all the way. Easy to file claims and prompt processing. THANK YOU pets Best!!!!

Insurer: Pets Best

Veterinarian: Sunstone Veterinary Specialists

By: Leslie

Useful
Verified June 10, 2025

The Best Customer Service and Care

The Best Customer Service and Care MetLife Pet Insurance has been a lifesaver for us! We love knowing that we can make the best decisions for our dog, with full support from MetLife.

Insurer: MetLife

By: Rose Spadaro

Verified June 10, 2025

I dislike the fact the majority of the…

I dislike the fact the majority of the claims require soap notes even though they may be a follow up from a previous claim. Also I send receipts that aren’t recorded & then I send them again. It’s a lot of trouble to get paid when I send in documentation. My other insurance pays me right away with no problems & I send them the exact information I sent you.

Insurer: MetLife

By: Belinda Edwards

Compare top pet insurance providers plans.