208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very expensive and does no honor claims
One of my dogs premium was nearly doubled in the first month I had coverage. The only claim I ever filed was denied on a technicality despite paying for the best plan available. I cancelled all three dogs immediately. I highly suggest you never use them.
Insurer: Trupanion
By: Susan Pietro
Lisa is amazing!
We forgot to remove our puppy off of Trupanion coverage (about a year ago) and needed to change payment from a credit card to bank account. Lisa helped me out over the phone on how to change payment type. I asked her to not worry about reimbursing us and she gave us back pay for 60 days. Very considerate! Thank you for your professionalism and great service!
Insurer: Trupanion
By: Adolfo Flores
Unfair pricing
I liked the agent. She was sympathetic and helped me select a reduction in coverage to reduce the monthly rate which skyrocketed by $50.00 a month I had this insurance for almost ten years and it has increased almost yearly. This year, on my dog reaching 10 years of age it escalated from 89.00 a month to 160.00 a month. I had to cut the coverage in half to go down to 109.00 a month. I HAVE NEVER FILED A CLAIM! My dog is very healthy and is on no medication. She visits the vet every year and is fine. This is outrageous, but at this point I’m over a barrel to pay their fees because my dog is 10 and I’m afraid if she needs surgery or some treatment thst I won’t have the money to pay for it. I’m 79 and on a very limited income.
Insurer: Embrace
By: Betty Rogers
Filing claims is so unbelievably easy
Filing claims is so unbelievably easy. Other companies have you upload documents and enter information manually and it takes a long time. Review time for claim decisions was fast.
Insurer: MetLife
By: Jessica Kelly
Fast and easy setup.
Fast and easy setup.
Insurer: MetLife
By: Robert Tully
Prompt Professional Service
Met life is always very prompt in processing my claims.
Insurer: MetLife
By: JohnJ
The website
It is the website- I was completely blocked from signing in- It could not process my password, my phone # or my email- I had to call to let them know that my dog had died- I am unable to access any records online. It is so frustrating for the care of my other dogs.
Insurer: Embrace
By: KAREN OBRIEN-MAYNARD
It's so fast and easy to file a claim…
It's so fast and easy to file a claim in the mobile app.
Insurer: MetLife
By: Becca
So easy to obtain very reasonable
So easy to obtain very reasonable
Insurer: MetLife
By: Kimberly Mapes
I had to submit a claim for my dogs…
I had to submit a claim for my dogs surgery to remove a tumor. I submitted the claim and at first it was incomplete, and I was notified of what I needed to submit. I called to get clarification and the person at spot was very helpful andprofessional. My claim was approved in a timely manner so far, very pleased with the whole process.
Insurer: Spot
By: Customer