224,256+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,256 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Prompt payment of claim
Uploaded a recent vet bill and payment for the claim was promptly deposited in my account. Appreciate it!
Insurer: MetLife
By: Melissa A
It has been weeks and my claim still…
It has been weeks and my claim still has not been processed. Updated experience from one to three because they said they were sorry it took so long to process my claim. Then I downgraded to a 2 because they covered only half of my costs. True, I live in an expensive area, but it should have clearer that the coverage was skinny.
Insurer: ASPCA
By: WO
Outstanding service
Promptly addressed the invoice from our vet and provided a complete explanation of what was paid and why.
Insurer: Trupanion
By: Craig
Easy to use
It was very easy to upload the invoice and other important documents via the app. Review and approval of payment was quick.
Insurer: Fetch
By: Dina Gabriele
Terrible service! Unreasonable requests, lazy agents.
I recently signed up with Sonnet, only to be requests, more than 1 month into the program, to complete a technical form, which I didn't receive any guidance, any support. The form asked for informations related to ratios, to complete coded information and so on. When reached out, customer service only said, you should have all this information, which all customer have (endorsements, codes and so on). Worst service, worst mistake I've ever done in terms of insurance. It makes me miss TD (yes, this bad)
Insurer: Sonnet
By: Vinny Menslin
Very easy sign up and appears to be…
Very easy sign up and appears to be good insurance. Nationwide is one of the most well known insurance companies.
Insurer: Nationwide
By: Kalea
Such a good company
Such a good company. I get reimbursed in almost 24 hours or less and at a 90% reimbursement rate. They have always been reliable. Only negative thing I would say is the rates are consistently increasing.
Insurer: Trupanion
By: Elizabeth
So easy to submit a claim
So easy to submit a claim. Fair reimbursements in record time. I really appreciate the imbursement directly back to method of payment. Great policy options.
Insurer: Pets Best
By: kristi
Trupanion has upped their game since my…
Trupanion has upped their game since my terrible experiences with them in 2025 (see earlier reviews). While they may take a little time, they have been paying my claims in a fair manner, including back-to-back expensive visits to the ER. I have not had to call them in over a year and certainly have not been given the run-around that I experienced in 2025. I appreciate that Trupanion listened to my truthful reviews and that they have greatly improved their customer service and their commitment to allowing pet owners to take proper care of their beloved companions. - Thank you, Trupanion.
Insurer: Trupanion
By: Susan