217,074+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Process went smoothly
Process went smoothly. Reimbursement was processed in a timely manner
Insurer: Spot
By: Veronica Morgan
Great Experience
Actually, I am not new... lots of experience. It was the first time my vet used your portal directly. It was wonderful! Now I don't have to worry about filing claims and it can just work smoothly.
Insurer: Trupanion
By: Heather
Its been 7 months
Its been 7 months, and my claim still hasn't been paid.
Insurer: Embrace
By: Barbara Levin
Easy to Upload
The Fetch App is easy to use and upload your pet's (pets') history. I wish there was a way to build the history before filing a claim though. The first claim, especially if you have a healthy elderly pet can be a bit daunting. Luckily, the upload process went smoothly and the refund was issued exactly when the app said it would be.
Insurer: Fetch
By: Dawn
They process claims immediately!
They process claims immediately!
Insurer: Trupanion
By: Johanna
Ease of use
The ease of having my Vet file the claims for me. But I also have the ability to file claims myself if needed.
Insurer: Trupanion
By: Shanna
Chad was thorough and explained my…
Chad was thorough and explained my options and gave me the best plan
Insurer: Nationwide
By: Kerri
Daisy’s Health
"My standard poodle, Daisy, has epilepsy. I'm so grateful to Pets Best Insurance for the coverage she has. Staff at Pets Best always addresses my claims quickly and I'm reimbursed right back into my checking account. The peace of mind I have with Pets Best coverage does so much for my relationship with Daisy AND my budget! She's a wonderful, loving girl. Pets Best helps us both "recover" quickly after seizures leading to Doctors visits and medication costs. "
Outrageous premium increase of 400%
After 15 years of paying monthly premiums including very minor yearly increases this year they raised my premium over 400%. I went from paying $81/month to the new increase of $322.50/month!! The person I spoke with thought this was entirely reasonable and offered to cancel the policy since I was so unhappy with the change. So yes the service was good for those years but this is how they treat you and your precious pet when they would probably need it the most. Don't fall for this trap
Insurer: Embrace
By: Beth
REPLY IS QUICK
REPLY IS QUICK. EXPLAINS WHAT IS NOT COVERED AND WHAT IS ON INVOICE
Insurer: Spot
By: Georgeann Cochrane