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Broken claims system online
Ashley was very hekpful and sent me the information to submit my clain manually, but the claim forms will not open (get and OOPS from Embrace online) and I still cannot add a pet to my current claim online - please have your tech folks look into that!
Insurer: Embrace
By: Roxie Clements
My cat had a emergency event and had to…
My cat had a emergency event and had to take to animal hospital. I filed a claim and at first thought I was getting the run around for reimbursement not knowing how pet insurance worked. Well it took 2 months with all documentation as a first time claim. I am happy to say that embrace lived up to it's promise and paid the claim. Thank you very much for your service.
Insurer: Embrace
By: Clifford Reep
Live Vet 24/7 Chat Yay!
The customer service rep Stephanie was very thorough in explaining how Prudent Pet operates. She answered every question down to the last detail. I love the fact that Prudent offers a portal to chat with a live veterinarian. This was a huge factor in choosing a pet insurance company. It's kind of like an extra guardian angel sitting on the shoulder of my pets (2 cats Charlie & Nicky) and that makes me feel a bit more secure should an emergency situation arise. I also feel the cost of the policy is amiable. Not too expensive and not too cheap. I am hoping this company is a good fit for me, Charlie and Nick. Laura, Pittsburgh, Pennsylvania
Insurer: Prudent Pet
By: Laura Williams
Was able to answer my questions
Was able to answer my questions
Insurer: Fetch
By: Kelly Pane
Was able to answer my questions
Was able to answer my questions
Insurer: Fetch
By: Kelly Pane
Was able to answer my questions
Was able to answer my questions
Insurer: Fetch
By: Kelly Pane
Was able to answer my questions
Was able to answer my questions
Insurer: Fetch
By: Kelly Pane
Was able to answer my questions
Was able to answer my questions
Insurer: Fetch
By: Kelly Pane
Was able to answer my questions
Was able to answer my questions
Insurer: Fetch
By: Kelly Pane
Was able to answer my questions
Was able to answer my questions
Insurer: Fetch
By: Kelly Pane