218,042+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,042 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,820 reviews

4.9
Healthy Paws

11,131 reviews

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Fetch

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4.9
Trupanion

55,032 reviews

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Pets Best

14,911 reviews

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Category with most reviews

This chart shows the distribution of review categories.

Verified June 24, 2025

While the insurance coverage is great…

While the insurance coverage is great, the claims process is extremely slow, often taking over a month now for reimbursement to be sent per claim. The “required” documentation per claim is often a bit excessive, every claim requiring provider SOAP notes, when not all claim events (I.E. refilling flea and tick prevention meds) necessitates a visit that generates those notes, and repeatedly uploading previous copies of notes that have no changes or additions to them begs the question why they are needed in the first place. All claim documents need to be spoon fed to claims persons and if all information isn’t spelled out in black and white, your claim is kicked back to you to provide more information and spell it out for them, which delays processing and distribution even longer. In the end, I guess the benefits outweigh the cost and the experience, but this entire experience could, and should, be better.

Insurer: MetLife

By: Justin M

Verified June 24, 2025

Great simple easy process signing up!

Great simple easy process signing up!

Insurer: Nationwide

By: customer

Verified June 24, 2025

They are great!

They are great. Very helpful when needed. The only problem I encountered was when I first started filing claims, and certain details were not apparent on the website. For instance, I had several claims active at once, and then lump sum payments were made without any accounting on the site itself. Difficult to keep track. I would recommend this company, but I would prefer that the hospital submit the claims and not me.

Insurer: MetLife

By: Gwen

Verified June 24, 2025

Such a convenient experience I have had…

Such a convenient experience I have had and so easy

Insurer: MetLife

By: ROSARIO GARCIA RODRIGUEZ

Verified June 24, 2025

MetLife has been a godsend for my dog…

MetLife has been a godsend for my dog and me. I have had my dog enrolled for several years, and have never regretted it. It gives me confidence that I can get him the best veterinary care when I need it without being concerned if I can afford it. The claims process can be a little slow, and sometimes they want more clarifications, but the help center is wonderfully patient about answering non-medical questions, and ultimately the settlements are fair. Definitely worth it!

Insurer: MetLife

By: Paula W.

June 24, 2025

So easy to work with Embrace

So easy to work with Embrace. I was sitting in my vet's office and another person was bragging about Embrace. Great company.

Insurer: Embrace

By: Debra Kamino

Verified June 24, 2025

MetLife insurance has played a role in…her health in treating her Cushing Disease, Lymphoma and now recently with one cyst was stage 3, 2nd one benigh.

MetLife insurance has played a role in my lovely pet dog, Scarlet, health the last number of years. Even though she is 12 years old she is always by my side, loving and protecting me as well.

Insurer: MetLife

By: Ruby

June 24, 2025

Love Fetch pet insurance!

I always have a great experience with Fetch. I called to reinstate my policy and Aileen was extremely helpful.

Insurer: Fetch

By: adriana deonarine

June 24, 2025

Submitting a claim was straight forward…

Submitting a claim was straight forward and quick. I appreciate not having to take a significant amount of time figuring out the process. Thank you for making this simple and easy.

Insurer: Embrace

By: Marla Ortowski

Verified June 24, 2025

Easiest claim submissions

Claim submissions are easy on their app and reimbursement is never an issue with the correct docs being submitted. Thank you!

Insurer: MetLife

By: Jennifer M

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