218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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While the insurance coverage is great…
While the insurance coverage is great, the claims process is extremely slow, often taking over a month now for reimbursement to be sent per claim. The “required” documentation per claim is often a bit excessive, every claim requiring provider SOAP notes, when not all claim events (I.E. refilling flea and tick prevention meds) necessitates a visit that generates those notes, and repeatedly uploading previous copies of notes that have no changes or additions to them begs the question why they are needed in the first place. All claim documents need to be spoon fed to claims persons and if all information isn’t spelled out in black and white, your claim is kicked back to you to provide more information and spell it out for them, which delays processing and distribution even longer. In the end, I guess the benefits outweigh the cost and the experience, but this entire experience could, and should, be better.
Insurer: MetLife
By: Justin M
Great simple easy process signing up!
Great simple easy process signing up!
Insurer: Nationwide
By: customer
They are great!
They are great. Very helpful when needed. The only problem I encountered was when I first started filing claims, and certain details were not apparent on the website. For instance, I had several claims active at once, and then lump sum payments were made without any accounting on the site itself. Difficult to keep track. I would recommend this company, but I would prefer that the hospital submit the claims and not me.
Insurer: MetLife
By: Gwen
Such a convenient experience I have had…
Such a convenient experience I have had and so easy
Insurer: MetLife
By: ROSARIO GARCIA RODRIGUEZ
MetLife has been a godsend for my dog…
MetLife has been a godsend for my dog and me. I have had my dog enrolled for several years, and have never regretted it. It gives me confidence that I can get him the best veterinary care when I need it without being concerned if I can afford it. The claims process can be a little slow, and sometimes they want more clarifications, but the help center is wonderfully patient about answering non-medical questions, and ultimately the settlements are fair. Definitely worth it!
Insurer: MetLife
By: Paula W.
So easy to work with Embrace
So easy to work with Embrace. I was sitting in my vet's office and another person was bragging about Embrace. Great company.
Insurer: Embrace
By: Debra Kamino
MetLife insurance has played a role in…her health in treating her Cushing Disease, Lymphoma and now recently with one cyst was stage 3, 2nd one benigh.
MetLife insurance has played a role in my lovely pet dog, Scarlet, health the last number of years. Even though she is 12 years old she is always by my side, loving and protecting me as well.
Insurer: MetLife
By: Ruby
Love Fetch pet insurance!
I always have a great experience with Fetch. I called to reinstate my policy and Aileen was extremely helpful.
Insurer: Fetch
By: adriana deonarine
Submitting a claim was straight forward…
Submitting a claim was straight forward and quick. I appreciate not having to take a significant amount of time figuring out the process. Thank you for making this simple and easy.
Insurer: Embrace
By: Marla Ortowski
Easiest claim submissions
Claim submissions are easy on their app and reimbursement is never an issue with the correct docs being submitted. Thank you!
Insurer: MetLife
By: Jennifer M