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Excellent Experience
I recently had to take my dog to the ER for a health issue. I submitted my claim and was reimbursed 3 days later. The process could not have been easier. I submitted everything via the VitusVet app. I’m extremely pleased with Nationwide Insurance.
Insurer: Nationwide
By: Colleen
They have been very good & easy to work with, they care about my cat. Filling out the paperwork is easy it not difficult at all.
They have been very good & easy to work with, they care about my cat. Filling out the paperwork is easy it not difficult at all.
Insurer: Nationwide
By: Denise
Thank you
Claims are very easy to submit.
Insurer: Nationwide
By: Karen
So easy!
I’m so happy to have this pet insurance. Claims are super easy and fast.
Insurer: Nationwide
By: Stephanie
I have had nationwide for over 10 years and every experience has been wonderful even through the tuff times
I have had nationwide for over 10 years and every experience has been wonderful even through the tuff times
Insurer: Nationwide
By: Greg
Great Service and piece of mind knowing CJ Is covered medically.
Great company for pet insurance!
Insurer: Nationwide
By: Christopher
Two more claims approved
Recently our baby boy came walking up with a limp tail. He had been fine in the morning, but when I saw him later the back end of his tail was sagging, even when he was trying to hold it up as he walked towards me. I was worried, of course, so about twenty minutes later we were at the vet with him. The vet didn't find the cause of the limp tail, though he didn't find any fractures. He gave him two shots - an anti inflammatory and Convenia, just in case, and he took him home to keep an eye on him. Our bill was about $170. I also decided to follow that up by buying some flea meds (we had the whole wellness plan, which covers most things). I submitted all of the paperwork and proof of purchase of the flea meds within about 24 hours. It didn't take too long to get approval notices, and the checks have arrived covering 90% of the costs, save for the $100 yearly deductible. Every time I have submitted a claim it has been accepted and the insurance has sent a check without hassle. I will say I try to be very orderly - I give all of the paperwork in a PDF file right away and fill out the form and send it via e-mail. I feel safe knowing that we have this insurance for our boy. And, fortunately, his tail has healed up and it back to normal now! We aren't positive about what happened, but the vet visit and some careful observation, along with keeping him cooped up for a little bit while he recovered, did the trick.
Insurer: Nationwide
By: Shana
Still as awesome as I remeber
I have had insurance through this company before - VPI (not sure if also Nationwide at the time) when I was an Underwriter at HSBC from 2003 to 2007. Mortgage industry crashed, job was lost, etc. & so forth. Life happened. I was thrilled when my current company finally offered pet insurance as part of my benefits package & even more thrilled when I saw it was underwritten by VPI. I didn't even think about it & signed right up. I feel like I never left. Submitting claims is even easier (technology in general has improved over the years lol), questions always answered, claims processed super fast. Nationwide's process from start to finish is seamless & easy...which is great when you have a sick pup and don't really need the added stress of fighting over coverage, payments, complicated filing processes. I have yet to encounter any issues and love the transparency. I appreciate you very much! My two pups thank you as well!
Insurer: Nationwide
By: Penelope
Happy I have Nationwide Pet Insurance
The call was polite, extremely helpful and easily accessable.
Insurer: Nationwide
By: Eileen
Good insurance but one major flaw
In general this is a good plan. No cap on benefits, reasonably easy to submit claims and quick turnaround on payment. My problem is that when I read the fine print that said they didn't cover veterinary exams, I thought that meant regular preventive exams. I didn't realize they meant that anything classified as an "exam fee" isn't covered, even if it's part of an emergency care visit for a condition that is covered by the insurance. This has meant that major portions of our unexpected vet bills get denied. Because of this I am looking for other options. If they covered exam fees for non-routine visits I would have rated them much higher.
Insurer: Healthy Paws
By: Nancy