154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy, Friendly, Good Value
I have used other pet insurance companies, but none have compared to the quality of customer service and value for money provided by Pet's Best Insurance. I am notified when claims are filed, the claims turn around is within a couple of days, and there appears to be a no-hassle policy in force because I receive compensation wihtout a quibble. This company deserves attention!
Insurer: Pets Best
By: Ora
Pets Best Insurance for older cat
I have Pets Best Insuance and got it because there are not many companies that would insure an older cat ( one over 8 years). Fortunately I had bought the insurance in time not for my older cat but my younger one ( under 8 years) She soon after was diagnosed with renal failure and we had to put her to sleep. Because we had the insuance I felt that our decisions were based on what was best for our cat, Tootsie, and not based on finances. Pets best was very quick and efficient on paying 80% of the vet bill and emergency care facility bill. We were very happy with that aspect. I however am NOT too happy reading that Pets best can cancel your policy if they feel you are too much of a risk and therefor if your pet should come down with say cancer or another chronic disease then Pets Best can cancel your policy. And if they did something like that it would leave you STUCK as no other Pet insurance company would take you as you would then have pre-existing conditions. We recently got a puppy and I further researched other companies. I signed my new puppy up with PETPLAN. They gaurantee you renewal each year for the LIFE of your pet and have higher limits ( $8,000/$12,000/ $20,000)and each year the amount resets so you do not have any LIFETIME limits. This is important if your pet comes down with a chronic medical condition. I would suggest everyone reading this to look into PETPLAN for these reasons alone. I know, I spent days researching and reading the various pet insurance policies. Also PETPLAN covers heretity and genetic problems. I am VERY HAPPY WITH PETPLAN and plan to insure my new kitten with them as well.
Insurer: Pets Best
By: Nancy
Excellent Service and Promptness
I have covered my dog with insurance from Embrace for a year and a half now and submitted my first Wellness claim - they communicated with me throughout the process and I received the check prompty.
Insurer: Embrace
By: Melissa
Excellent, prompt and through!
If only human health insurance had such great customer service! I have been a customer of Embrace pet insurance for a couple of years and have found that their claims submission and reimbursement process worked seamlessly as promised. They are always professional and promptly notify you when a claim was received and when it will be paid. Although their rates may not be the cheapest out there, they deliver exactly as promised. Their process is simple and straight-forward which is exactly how any kind of insurance should work.
Insurer: Embrace
By: Cheryl
Great company- speedy claims processing!
After the horrible medical problems with my last dog, I decided I needed to look into pet insurance to help with medical expenses. I chose PetsBest due to a recommendation from my Vet- Loomis Basin Vet. Within the first year, my dog had surgery, and now is having seizures. In order to give her the best care I can, Petsbest is making the expenses so much more manageable. I highly recommend them! It's worth the monthly expense, and its paid for itself.
Insurer: Pets Best
By: T.
Great communications
I was very happy with the way my very first claim was handled. One of the best features was how the company communicated with me letting me know they received it and was working on it, then that the check would be mailed. Also I appreciated the little time it took to process my claim. Thank you
Insurer: Embrace
By: Penny
i tried it, did not renew, was a waste of money
don't waste your money on this one. i tried it, turned it claims, was always turned down, but they wanted to renew and take my money again, but i cancelled. won't ever use this one again
Insurer: ASPCA
By:
Saved Us
My American Bull dog (2yrs old) has had a number of health issues and I honestly don't think we could have saved her if we did not have this insurance. Thank you ASPCA!!!
Insurer: ASPCA
By: Melissa
Saving Dottie Rose
Dottie Rose is a six year old pit mix dog. She had suddenly became lame in her rear leg. After going to three different vets, she was diagnosed with a torn CCL which requires surgery to repair. Because of her breed and age,the surgeons recommended that Dottie have a TPLO operation which is the most expensive option available to correct her lame condition. Without ASPCA Pet Health Insurance we would not be able to afford such an expensive procedure. The doctors felt that any other procedure would be less effective given her activity level and type of breed. I am very grateful for the quick response of ASPCA Insurance in helping Dottie and me get through this very long and trying experience.Thank you guys at ASPCA for being there when we needed you most.
Insurer: ASPCA
By: Vince
Too many stipulations
One thing after the other with Pet Secure as to why they cannot pay the entire claim. I have not even been with them a year, and they have decreased coverages on one of my cats because I have made 3 claims with them since I received insurance, so now my cat is high risk, and will only cover 70% I am in the midst of switching insuance plans now, I think its disgusting how companies can "change their mind" on their own contract of rules. I would not recomend Pet Secure to ANYONE
Insurer: Petsecure
By: pet