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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 12, 2010

The absolute BEST pet insurance company out there

I have been with Embrace pet insurance for over 2 years. Our little Tiny Toy poodle had 2 specialized surgeries and 2 ER visits before she was a year old and we realized we needed help with these huge bills. After researching several pet insurance companies, Embrace was by far the best in terms of kindness trust, compassion and understanding about my pet, willingness to answer questions and never showed impatience when talking on the phone. All the agents are extremely kind. They explained their policy thoroughly and there were no hidden charges or confusing verbiage in their policy which could be misinterpreted. After the required waiting period before the policy kicked in, and I filed my first claim, there was no resistance or bad attitude that you often get when filing claims with insurance companies. They are friendly and act as if they really want to help you and are glad to honor their claims. They are very efficient and prompt in payment. I recently went through a very tough procedure for my little dog and they worked very hard to pre-certify in time, and the agents at Embrace actually showed compassion with understanding of what we were going through. This is an exceptional Pet Insurance Company and I have told many about it. I have another dog at home and I wish she wasn't too old to insure, because I would love to continue to support this company with my other pets.

Insurer: Embrace

By: Jeani

Useful
April 12, 2010

Amazing...

Trupanion came in handy just in time. My puppy, Bella, swallowed a chicken treat, and it got lodged in her esophagus. After seeing our regular vet, we had to take her to a specialist. The total bill was close to $1,400. Trupanion covered 90% after my deductible and sent the check just within a few days. Then, Bella bit an electric cord and had to go back to the specialist...another $700 that was covered. The claim was handled in less than 24 hours! A few days later, Bella passed away from an injury (this little puppy got into everything, but she lived a very happy and spoiled, but short life sadly). I contacted Trupanion, and they immediately canceled my policy and requested a refund of the month's premium. Although I'm completely distraught over Bella's death, I do find comfort in knowing that she received the BEST care all thanks to Trupanion, and I'm not left in debt. I highly recommend this pet insurance company, and I will use them should I decide to get another pet later in the future. I can't thank them enough for their incredible service.

Insurer: Trupanion

By: Angela

Useful
April 12, 2010

Amazing...

Trupanion came in handy just in time. My puppy, Bella, swallowed a chicken treat, and it got lodged in her esophagus. After seeing our regular vet, we had to take her to a specialist. The total bill was close to $1,400. Trupanion covered 90% after my deductible and sent the check just within a few days. Then, Bella bit an electric cord and had to go back to the specialist...another $700 that was covered. The claim was handled in less than 24 hours! A few days later, Bella passed away from an injury (this little puppy got into everything, but she lived a very happy and spoiled, but short life sadly). I contacted Trupanion, and they immediately canceled my policy and requested a refund of the month's premium. Although I'm completely distraught over Bella's death, I do find comfort in knowing that she received the BEST care all thanks to Trupanion, and I'm not left in debt. I highly recommend this pet insurance company, and I will use them should I decide to get another pet later in the future. I can't thank them enough for their incredible service.

Insurer: Trupanion Canada

By: Angela

Useful
April 12, 2010

ASPCA Insurance Cares

Our Bichon Frise was an integral part of our lives for over 11 years. When she was diagnosed with kidney failure we were devastated. Unfortunately the choices were few. She was hospitalized several times and we were given fluid therapy to administer at home. When the inevitable occurred, not only did the ASPCA Pet Insurance help defray the costs, we received condolences and sources for helping to ease the hurt. The people at ASPCA Pet Insurance truly cared about our Pearl. When we adopt a new family member, she will be provided ASPCA Pet Insurance.

Insurer: ASPCA

By: Herb

Useful
April 12, 2010

First time with Embrace

I have had VPI insurance in the past. After review of Embrace and VPA I am so happy that I choose Embrace for my 10 week old 2 lb. Chihuahua/Pomeranian. I have never had such quick response when submitting the first vet visits for Zoey.

Insurer: Embrace

By: Timothy

Useful
April 11, 2010

A bloodhound saved...

We had a tragic accident with our bloodhound Huebert recently and vet bills piled up quickly. If it weren't for the ASPCA policy we had, we may have had to put Huebert down. We luckily had been with ASPCA for over a year when the incident occurred. After submittal of the paperwork, we were paid within 30 days as our policy states and were able to collect the maximum amount possible with the policy. All of my correspondence with them was pleasant, especially with the stress and worry we had been through. They took initiative in caring for our dog and this went a long way. If you are considering insurance, I strongly recommend sacrificing a little somewhere else to pay for it. With this incident, it has paid for itself.

Insurer: ASPCA

By: Patrick

Useful
April 11, 2010

Newly insured

I have never had pet insurance before and so far I am impressed. I asked my Vet what she thought about Pet insurance and she said in the 10 years she has been in business she has seen only two cases that paid. She has brochures in her office from another company. This may change her opinion. Keep up the good work Jill

Insurer: Embrace

By: Jill

Useful
April 11, 2010

Finally! Insurance for alternative care!

Embrace has been extremely responsive in not only helping me choose the right type of insurance for my pup, but in paying claims quickly. Whenever there has been a question as to coverage, a simple phone call - to a real person - immediately gets me results. I am so thrilled to finally be able to have pet insurance that covers alternative care. I use homeopathy and chiropractic, to name a few modalities, and Embrace covers it! I am also pleased that we are covered for all types of emergencies, and the cost is exceptionally reasonable. I have recommended this insurance to anyone who is looking!

Insurer: Embrace

By: Elaine

Useful
April 10, 2010

Just say NO

I am a veterinarian, and have a client whose dog was diagnosed with a malignant tumor on April 28, and whose policy renewed on May 1. ASPCA insurance covered the cost of the biopsy, but not a penny of the $20,000 the client spent in the following year. I was appalled that the ASPCA would put their name on such a deceptive policy. Each year when the plan renews, it is written as a new policy, and anything the pet is being treated for is then considered a preexisting condition. I find this tactic egregious and unethical.

Insurer: ASPCA

By: Chris

Useful
April 09, 2010

recommend very highly

We have only had our new puppy for a few months and when we first got her my son-in-law told me about Embrace Insurance.We looked into other insurance companies and decided to go with Embrace. I didn't know that a puppuy had to have so many shots to keep it healty and I didn't realize how expensive they would be. Thanks to Embrace and the kind service we have received it has made everything so much better.The service and information that we receive from Embrace has realy made us feel good about this company.I would like tosay to you that this is a company worth having on your side

Insurer: Embrace

By: Gerard

Useful

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