218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good communication
I had some questions and had to call several times.
Insurer: Trupanion
By: Lisa
Very easy and customer service was so…
Very easy and customer service was so friendly and professional
Insurer: MetLife
By: Katrina woolley
The process of the application was…
The process of the application was smooth and very helpful.
Insurer: Nationwide
By: customer
The staff “Aileen” was patient with all
The staff “Aileen” was patient with all My questions and very professional. Thank you Aileen once again.
Insurer: Fetch
By: Eliot A
Great company
I’ve used Embrace for a couple years. So far each time I’ve submitted any claims they have been completed in timely manner. Any calls I’ve made for clarification have been professionally & knowledgeably addressed. Very satisfied with this company.
Insurer: Embrace
By: Dana
efficiency and promptness
efficiency and promptness
Insurer: Trupanion
By: Michele
My GSD Insurance
My GSD was very sick and needed surgery and I wasn’t sure of how to proceed or what was covered and not covered. Spoke to support and got all of my questions answered.
Insurer: Embrace
By: David Curtin
They are liers and are putting fake…
They are liers and are putting fake false and phoney information. Saying things that never happened. I never thought that insurance fraud would roll over from human to animal. Taking advantage of elderly and my mother . How dare you !!!! Garbage company garbage vets anyone associated with them is garbage
Insurer: Embrace
By: MJ
Year 2, so far so good
I’m going into year two with prudent pet and so far they’ve been great. They handled and paid out on my claims for some serious medical visits and follow up surgery for a new condition. Customer service staff has been great and answer pretty quickly by phone. My renewal recently came in and my premium somehow went down $1/month. There were some initial issues getting a claim processed because the initial medical history documents I sent and had not been properly filed and stored by prudent pet and required several follow up calls. This is the reason I downgraded a Star. This was really frustrating because I continued to speak with reps who said it was being expedited but continued to be held up. So it took over a month to get the first claim reviewed and processed, but once the documents were properly filed by a prudent pet the claims got paid out in a timely manner. Overall I’m happy with the service.
Insurer: Prudent Pet
By: Ellie O.
Old lady easy
Very easy for non-tech savvy old lady!
Insurer: Fetch
By: Mary Gayer