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Love it!
Each time I submit a claim I am always pleasantly surprised when I get a check in the mail! So many weird unexpected things can happen. It's great peace of mind. I highly recommend it.
Insurer: ASPCA
By: Miriam
Best Pet Insurance on the market.
I took out pet insurance due to the high cost of medical care for pets in the area that I live, and Embrace was the most comprehensive. In addition, one could tailor make it to their needs. It never entered my mind that my pet would develop cancer (at age four), but Embace has covered all costs expeditiously and without question. Their representatives are not only professional but CARING, and go out of their way to assist owners through difficult times. I heartily recommend Embrace to anyone who has a pet.
Insurer: Embrace
By: Harold
A pleasure
An agent emailed me within days of receiving my claim form and kept me apprised of the status. No hassles or attempts to deny coverage. It's wonderful to be working with such a caring company.
Insurer: Embrace
By: Renee
Great Customer Service
I have been very pleased with Pets Best. They are very prompt with responding to my claims and any questions I may have. They are fair with reibursement and pay exactly what they say they will pay. Pets Best would get a 10 if the larger $ claims were expedited. As a pet owner, it is difficult to pay the large vet bills and wait for a whole month or longer before reimbursement, although they are very good and fast at the smaller claims. Pets Best is the best in my opinion, as I have had other pet insurance, horrible pet insurance. The customer service is outstanding. Thanks for communicating with me via e-mail regarding the status of my claims. Keep up the great work!
Insurer: Pets Best
By: Karen
Excellent quick service
My claim was dealt with promptly and with good explanation of benefits.
Insurer: Embrace
By: Frances
Excellent Customer Service
I am owned by 4 Labrador Retriever's under the age of 3 years and our house can get a bit loud and very energetic at time. Of course injuries can happen as well. Dealing with the staff at Embrace has made claims so much easier then other companies I have dealt with in the past. Everyone is always friendly, communication is easy and replies are fast. Two Thumbs up!
Insurer: Embrace
By: Alexandra
GREAT CUSTOMER SERVICE
I would like to say that I think that Pets Best is wonderful. I had Khrystal as the customer service person that helped me through my claim, she was very nice and very complete in the information I received. Thanks!
Insurer: Pets Best
By: TR
Best Customer Service HANDS DOWN!!
i spent a long time pricing policies and comparing coverage and to be honest most of the pet insurance out there covers the same things and offers the same policy guidelines but pets best sets itself apart becuase of the STELLAR customer service. i had a rough experience with a sick puppy and it was one of the most stressful times of my life, i was literally in knots for weeks. the pets best customer service staff not only assisted with claims processing and record maintenance but served as general stress control!! they are SO QUICK to answer emails, even the most silly little question was answered with care and speed. i have nothing but great things to say about this company and i could talk about TRAVIS and LINDSAY all day. they make the entire insurance industry look great! they are simply amazing! USE PETS BEST!
Insurer: Pets Best
By: toni
EXCELLANT COMPANY
FAST AND EASY TO FILE CLAIMS AND GET ON WITH YOUR PETS HEALTH NEEDS , RECOMMEND FOR ALL YOUR PET INSURANCE NEEDS.
Insurer: Embrace
By: RONALD
Very Happy!
I have 3 dogs that I transferred from VPI to Pet's Best. The benefits are more generous and the claim forms very simple. They are a little more expensive, but I think the reimbursement schedule makes up for it. I submitted one claim that took a long time to get reimbursement for (about 6 weeks) but was covered in full: all others have been handled very quickly. I recommend them highly!
Insurer: Pets Best
By: JP