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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Super personable
Customer service representative I spoke to was great...super personable. Honestly that's why I decided to up my policy in the end. She made it great by being easy to speak with. I would definitely her a 5 ✴
Insurer: AKC
By:
Excellent service
Excellent service. The representative was extremely helpful and helped me understand my coverage. Very thankful and appreciative!
Insurer: AKC
By:
Everyone is always so kind helpful and genuine.
Everyone is always so kind, helpful and genuine.
Insurer: Trupanion
By: Josette
Trupanion has helped me tremendously.
Trupanion has helped me tremendously. You all have been so kind and very understanding. I am so grateful.
Insurer: Trupanion
By: Susan
A very helpful phone representative
A very helpful phone representative
Insurer: Trupanion
By: Wendy
I am not very impressed by Trupanion.
I am not very impressed by Trupanion. I would have to tell an individual that it appears many things are not covered. I was also disappointed that the only way you can determine if something is covered or not is to submit a claim. I do not feel that the product is really worth the cost and am seriously considering whether I am still interested in this product..
Insurer: Trupanion
By: Mary
I love that I can speak to someone quickly and they are always very friendly and helpful.
I love that I can speak to someone quickly and they are always very friendly and helpful. Like exceptional with customer service. I will never be able to give a full 10 though because I believe the way my puppy’s file was dealt with in the early time was not great.
Insurer: Trupanion
By: Jody
Good service but not sure I like the deductible being her illness rather than per year.
Good service, but not sure I like the deductible being her illness rather than per year.
Insurer: Trupanion
By: Elizabeth
Stephanie was very courteous professional and helpful.
Stephanie was very courteous, professional and helpful. She answered my questions and made corrections to my information quickly. After corrections were made to my information, she promptly sent information about my policy that you weren't able to send. ,
Insurer: Trupanion
By: Betty