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Join Trupanion if you want to pay monthly for coverage they'll never provide!
Join Trupanion if you want to pay monthly to fight for coverage that you won't get! Started a policy with Trupanion after our dog ingested a full dog treat and needed surgery. That surgery cost $5000+ during the height of the COVID-19 breakout. Which meant things got really tight. A month later (after he healed) we had one nice day outside finally. The dogs were out with us as they usually are and he ate a piece of mulch while outside. The mulch ended up sideways in his intestine and needed removal. So he goes in for the same surgery twice in a month period - another $5000+, but good news we thought, we have Trupanion! Trupanion found EVERY reason to decline the claim. Picked out insignificant events from our vets notes and twisted them so that they wouldn't have to cover the claim. Our vet even sent in an appeal for us to clarify the notes and they still listed those as reasons to deny the final claim. We also checked with them BEFORE we signed up for the policy to see if something like this would be covered in the future considering he just went through the surgery. If they said no or probably not up front, we probably would have still had the policy, tried for coverage and then wouldn't have been mad when it wasn't covered. But they said if it has only happened once before (as it has), they would cover. SO policy cancelled, and money wasted on a month of coverage that provided nothing. Get Trupanion if you can get all of your surgeries pre-approved, which is what they told me I should have done over the phone. Hopefully your dog doesn't die while their making that decision, but of course that would be easier for them wouldn't it.
Insurer: Trupanion Canada
By: Ashley
Peace of Mind
Another easy, quick and thorough response to our claim. It’s comforting to know we can always count on our pet insurance, especially in these unsettling times.
Insurer: Trupanion Canada
By: Norma
Join Trupanion if you want to pay monthly to fight for coverage that you won't get!
UPDATE: May 5/2020 Happy to say that our claim was approved. It was a very long and frustrating process, especially for a first claim, so I've given more stars but not full as of yet. The manager that I spoke with was lovely. It would have been great to have this option sooner. They are now going to provide a summary of what might not be covered in the future, this may be a beneficial option for anyone signing up with an existing pet. I hope it will save us some frustration in the future. Time will tell how future claims will go (although here's hoping we won't have any!) ORIGINAL: Started a policy with Trupanion after our dog ingested a full dog treat and needed surgery. That surgery cost $5000+ during the height of the COVID-19 breakout. Which meant things got really tight. A month later (after he healed) we had one nice day outside finally. The dogs were out with us as they usually are and he ate a piece of mulch while outside. The mulch ended up sideways in his intestine and needed removal. So he goes in for the same surgery twice in a month period - another $5000+, but good news we thought, we have Trupanion! Trupanion found EVERY reason to decline the claim. Picked out insignificant events from our vets notes and twisted them so that they wouldn't have to cover the claim. Our vet even sent in an appeal for us to clarify the notes and they still listed those as reasons to deny the final claim. We also checked with them BEFORE we signed up for the policy to see if something like this would be covered in the future considering he just went through the surgery. If they said no or probably not up front, we probably would have still had the policy, tried for coverage and then wouldn't have been mad when it wasn't covered. But they said if it has only happened once before (as it has), they would cover. SO policy cancelled, and money wasted on a month of coverage that provided nothing. Get Trupanion if you can get all of your surgeries pre-approved, which is what they told me I should have done over the phone. Hopefully your dog doesn't die while their making that decision, but of course that would be easier for them wouldn't it.
Insurer: Trupanion Canada
By: Ashley Nagel
Very good service and would recommend it to all pet owners.
All claims that I have submitted for Chloe are processed in a timely manner.
Insurer: Nationwide
By: Joseph
Filing the claim was possibly the easiest part of our dog's illness!
This process could not have been easier, or faster! What a relief to have our Indie's coverage! Thank you!
Insurer: Nationwide
By: Karin
Good experience
I find the Nationwide Pet insurance program to be a valuable tool in managing medical expenses incurred with the care of a dog. The claims process is paperless and simple and reimbursement is prompt.
Insurer: Nationwide
By: Robert
Just signed up for the exact plan we…
Just signed up for the exact plan we had for our last dog, at less than half the price! If they expedite and pay claims as well, Prudent Pet will soon be # 1 in the ratings!
Insurer: Prudent Pet
By: Cheryl Scarbrough
They will pay for small expenses but you are on your own for major ones
Our dog got cancer, very aggressive cancer.. She was a great dog and we didn't want to just let her go. One Veterinarian recommended using Chinese herbs and oxygen (hyperbaric chamber). Pets Best Insurance company refused to pay for this treatment even though the doctor submitted articles about how this treatment has been around for numerous years and has proven effective, They kept saying it was experimental. $15000.00 later we almost beat the cancer, one tumor shrunk and the other disappeared. We had our little dog for 2 1/2 additional years thanks to this treatment. Our little Olivia now has a legacy because the doctors saw the potential of this type of treatment and are adding it to their practice. Needless to say I don't use this company any more.
Insurer: Pets Best
By: K
We are very fortunate to have you, so our fur babies can have a healthier life.
We love the help we get, for our fur babies. Everyone is so helpful, kind, and caring. We wouldn’t be able to afford the vet bills otherwise.
Insurer: Nationwide
By: Melody
The very best Pet Insurance that an owner who cares about their pet, could have, hands down. Absolutely the best.
The very best Pet Insurance that an owner who cares about their pet, could have, hands down. Absolutely the best.
Insurer: Nationwide
By: Jackie