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The best pet insurance
I am new to Embrace. I was hesitant to purchase pet insurance because I had a bad experience with a competitor, VPI. I signed up for insurance and routine wellness benefits on October 15 with Embrace. My Malti-Poo had a wellness exam on October 18. I faxed the claim for wellness benefits on the 18th and have already received notice that the refund has been approved. There is no set schedule to follow for wellness benefits. This is very unique! Their customer service is amazing and far superior! I am very glad I made the decision to select Embrace. I wish I knew of their existence sooner.
Insurer: Embrace
By: Brenda
Fantastic service!
My dog has a better insurance company than I have! The website is very easy to navigate. I love the paperless process and resources. This is a great business model and you are doing a great job. Very quick turnaround on claims and the direct deposit reimbursement is fantastic. Thank you.
Insurer: Pets Best
By: Maya
Excellent claim service
I submitted wellness claims for my three dogs and within a week have my refund. Excellent customer service.
Insurer: Embrace
By: Marge
Dont Get Trupanion Insurance
" Definetelly Don't get this insurance !!! Trupanion, They Promisse everthing and then they found whatever details possible to denied your claim. They ask me to go to toby vet and get the last 2 years record and send to them by mail to process the claim, and now i understand what are the intentions, find something to excuse denied ...the claim.I put my lawyer to work with them, thanks god i dont need this money to eat!!! See More
Insurer: Trupanion Canada
By: Marcelo
Thanks for coming through for us!
I've never been in favor of pet insurance and only got it this year because my new pup's breeder felt it was important. She recommended Embrace, and I did like the customization options. I didn't think I'd actually need it, but sure enough, my one-year-old Greater Swiss Mountain Dog had a mountain of stomache troubles. Three days of hospitalization and a myriad of tests later, her bill was over $1000. I almost forgot I could try sending it to Embrace. I'm so glad I did! I had chosen a plan where I'd pay a deductible and then 20% of the remaining balance up to an annual maximimum. Embrace paid their entire 80%, no questions asked. Thank you Embrace, for coming through for us and our dog, and also for being a stand-up organization!
Insurer: Embrace
By: Laura
Our Senior Poodle's Best Friend
Alfie is 15+ years old and has had some medical problems over the last few years. Knowing that we would not have to shoulder the entire expense made it much easier for us to decide on medical options for him. Happily everything worked out well thanks to a great Vet and ASPCA Pet Insurance!
Insurer: ASPCA
By: Marsha
Claims people very helpful, but still an Ins. Co
I don't think you can beat trupanions turn around time on claims. The really do pay you back really fast. When there is any problem with a claim they are eager to sort the problems out. To date I have only had one issue with them. My pet had diahrrhea once when he was a pup before I had insurance. My dog is now 7 months old. Recently he has been diagnosed with elbow dysplasia. The Vet prescribed him Rimadyl which has a know side effect of causing diahrrhea and potential death. Trupanion deemed this a pre-existing condition even though my vet specifically wrote them a letter stating his diarrhea was caused from the rimadyl and he had no diahrrea before his treatment. So while they are good at paying expect them to act like any other insurance company and look for ways not to pay. They also wont pay for things such as adequan injections it's deemed a supplement and not covered. My best review will be comming soon. My dog has gone to see a specialist for his elbow dysplasia and the estimated bill is $2.7k-3.3k.
Insurer: Trupanion
By: Mike
Claims people very helpful, but still an Ins. Co
I don't think you can beat trupanions turn around time on claims. The really do pay you back really fast. When there is any problem with a claim they are eager to sort the problems out. To date I have only had one issue with them. My pet had diahrrhea once when he was a pup before I had insurance. My dog is now 7 months old. Recently he has been diagnosed with elbow dysplasia. The Vet prescribed him Rimadyl which has a know side effect of causing diahrrhea and potential death. Trupanion deemed this a pre-existing condition even though my vet specifically wrote them a letter stating his diarrhea was caused from the rimadyl and he had no diahrrea before his treatment. So while they are good at paying expect them to act like any other insurance company and look for ways not to pay. They also wont pay for things such as adequan injections it's deemed a supplement and not covered. My best review will be comming soon. My dog has gone to see a specialist for his elbow dysplasia and the estimated bill is $2.7k-3.3k.
Insurer: Trupanion Canada
By: Mike
Not worth it if your dog has been to the vet
If your dog any any kind of medical history or if you reported any incidents of vomiting or diarrhea to your vet, then I do not recommend purchasing any plans from Trupanion. You will be sorely disappointed. Even if your dog has never been diagnosed with any kind of illness by your vet such as stomach related illnesses, Trupanion will quote you on those reports recorded by your vet and will deem them as pre-existing symptoms to deny your claims. If your dog has a pre-existing illness and contracts a completely different illness while you're on Trupanion's plan, they will deny your claim and say that it's relayed to the pre-existing condition even when it's not. I am rating them 3 because they're quick to respond to claims. They're also only worth the investment if you purchase it for a dog that has never been to the vet.
Insurer: Trupanion
By: Disappointed
Not worth it if your dog has been to the vet
If your dog any any kind of medical history or if you reported any incidents of vomiting or diarrhea to your vet, then I do not recommend purchasing any plans from Trupanion. You will be sorely disappointed. Even if your dog has never been diagnosed with any kind of illness by your vet such as stomach related illnesses, Trupanion will quote you on those reports recorded by your vet and will deem them as pre-existing symptoms to deny your claims. If your dog has a pre-existing illness and contracts a completely different illness while you're on Trupanion's plan, they will deny your claim and say that it's relayed to the pre-existing condition even when it's not. I am rating them 3 because they're quick to respond to claims. They're also only worth the investment if you purchase it for a dog that has never been to the vet.
Insurer: Trupanion Canada
By: Disappointed