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Miracle Pup
Our sweet Catahoula leopard dog, Odin, was diagnosed with hemangiosarcoma this past June. My husband and I were devastated with the prognosis we got. He's my soul dog and I knew I needed to do anything and everything I could to help him, and because we had Pets Best, we were able to take on the challenge of fighting this aggressive cancer. We have been able to work with a surgeon in the Lehigh Valley Region of Pennsylvania, an Oncologist near Philly, and of course our primary vet in the Poconos, to get him as much help as possible. In June, we were given 1-3 months with our boy. I am so grateful to say that he is doing so well 6 months later and beating all the odds! If it wasn't for Pets Best, we would not have been able to do all that we have for him. I don't like to think about the decision we would have had to make without knowing that Pets Best had our back throughout this process. Because of this, I will never not have my pups on their insurance plans š¤ thank you endlessly for helping up through one of the hardest times of our life. Odin sends so many face licks and tail wags š¾
Insurer: Pets Best
By: Karli
They processed my claim super quick andā¦
They processed my claim super quick and gathered the medical records they needed to do so! Very happy with my experience!
Insurer: Spot
By: Trish Meng
I was told there was no paperwork orā¦
I was told there was no paperwork or vet exam needed and have requested the transcript of that call, and I have not received any response to my 3 emails. As a result of bad information from the Fetch representative telling me no vet exam or paperwork was needed, and that wasnāt the whole truth I being told no, believing didnāt get paperwork done because I was told there was no paperwork, and now I have a claim, and now the representative tells me I did need paperwork and a specific exam and specific paperwork to be done and my dogs very costly diagnostics and needed surgery costs are denied and not approved. Iām disgusted by this.
Insurer: Fetch Canada
By: Jody Berdahl
I was told there was no paperwork orā¦
I was told there was no paperwork or vet exam needed and have requested the transcript of that call, and I have not received any response to my 3 emails. As a result of bad information from the Fetch representative telling me no vet exam or paperwork was needed, and that wasnāt the whole truth I being told no, believing didnāt get paperwork done because I was told there was no paperwork, and now I have a claim, and now the representative tells me I did need paperwork and a specific exam and specific paperwork to be done and my dogs very costly diagnostics and needed surgery costs are denied and not approved. Iām disgusted by this.
Insurer: Fetch Canada
By: Jody Berdahl
I was told there was no paperwork orā¦
I was told there was no paperwork or vet exam needed and have requested the transcript of that call, and I have not received any response to my 3 emails. As a result of bad information from the Fetch representative telling me no vet exam or paperwork was needed, and that wasnāt the whole truth I being told no, believing didnāt get paperwork done because I was told there was no paperwork, and now I have a claim, and now the representative tells me I did need paperwork and a specific exam and specific paperwork to be done and my dogs very costly diagnostics and needed surgery costs are denied and not approved. Iām disgusted by this.
Insurer: Fetch Canada
By: Jody Berdahl
I was told there was no paperwork orā¦
I was told there was no paperwork or vet exam needed and have requested the transcript of that call, and I have not received any response to my 3 emails. As a result of bad information from the Fetch representative telling me no vet exam or paperwork was needed, and that wasnāt the whole truth I being told no, believing didnāt get paperwork done because I was told there was no paperwork, and now I have a claim, and now the representative tells me I did need paperwork and a specific exam and specific paperwork to be done and my dogs very costly diagnostics and needed surgery costs are denied and not approved. Iām disgusted by this.
Insurer: Fetch Canada
By: Jody Berdahl
I was told there was no paperwork orā¦
I was told there was no paperwork or vet exam needed and have requested the transcript of that call, and I have not received any response to my 3 emails. As a result of bad information from the Fetch representative telling me no vet exam or paperwork was needed, and that wasnāt the whole truth I being told no, believing didnāt get paperwork done because I was told there was no paperwork, and now I have a claim, and now the representative tells me I did need paperwork and a specific exam and specific paperwork to be done and my dogs very costly diagnostics and needed surgery costs are denied and not approved. Iām disgusted by this.
Insurer: Fetch Canada
By: Jody Berdahl
I was told there was no paperwork orā¦
I was told there was no paperwork or vet exam needed and have requested the transcript of that call, and I have not received any response to my 3 emails. As a result of bad information from the Fetch representative telling me no vet exam or paperwork was needed, and that wasnāt the whole truth I being told no, believing didnāt get paperwork done because I was told there was no paperwork, and now I have a claim, and now the representative tells me I did need paperwork and a specific exam and specific paperwork to be done and my dogs very costly diagnostics and needed surgery costs are denied and not approved. Iām disgusted by this.
Insurer: Fetch Canada
By: Jody Berdahl
I was told there was no paperwork orā¦
I was told there was no paperwork or vet exam needed and have requested the transcript of that call, and I have not received any response to my 3 emails. As a result of bad information from the Fetch representative telling me no vet exam or paperwork was needed, and that wasnāt the whole truth I being told no, believing didnāt get paperwork done because I was told there was no paperwork, and now I have a claim, and now the representative tells me I did need paperwork and a specific exam and specific paperwork to be done and my dogs very costly diagnostics and needed surgery costs are denied and not approved. Iām disgusted by this.
Insurer: Fetch Canada
By: Jody Berdahl
Doesn't allow current diagnosis to be type in
Whenever I type in the current diagnosis, I'm given the previous diagnosis to choose from. Your system doesn't accept the current diagnosis, insisting no diagnosis was provided.
Insurer: Embrace
By: YG