154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 02, 2011

The best service EVER!

I cannot emphasize how wonderful the entire staff at Trupanion has been. There customer service has been excellent and are always very quick to get my claims resolved. They are very straightforward with the policy and have gone above and beyond to answer my questions in complete detail. I recommend them to all of my friends!

Insurer: Trupanion

By: Alex

Useful
June 02, 2011

The best service EVER!

I cannot emphasize how wonderful the entire staff at Trupanion has been. There customer service has been excellent and are always very quick to get my claims resolved. They are very straightforward with the policy and have gone above and beyond to answer my questions in complete detail. I recommend them to all of my friends!

Insurer: Trupanion Canada

By: Alex

Useful
June 02, 2011

Simple Simple Simple

I had a claim with one of my puggles and this was easier than filing a claim for one of my kids. Great response

Insurer: Trupanion

By: Cindy

Useful
June 02, 2011

Simple Simple Simple

I had a claim with one of my puggles and this was easier than filing a claim for one of my kids. Great response

Insurer: Trupanion Canada

By: Cindy

Useful
June 02, 2011

Highway Robbery

After being a PURE PROFIT customer with them for over a year (not a single claim) they decided to raise my rates about 50%.What business on the planet in the middle of a recession drives away paying 'pure profit' customers with 50% price increases? Unless one of my dogs had a catastrophic illness or injury I would have never put in a claim -- I may not ever have to file a claim, with my deductible all normal vet bills would have been paid by me anyway. This company is run by morons.

Insurer: Trupanion Canada

By: steverino

Useful
June 02, 2011

The Best Pet Insurance Company

I found out the hard way. My cat Scooter had lymphoma. I spend a lot of money trying to get rid of the cancer. 80% of the time, cats go into remission. My didn't. I spent almost $13,000 when all was said and done. VPI reimbursed me around $1,500. My cat Bunny broke his leg and had to have his eye removed. Embrace reimbursed 90% of the ACTUAL cost which was around $3000.

Insurer: Embrace

By: Carole

Useful
June 02, 2011

Very quick reimbursements!

I have appreciated the good customer service that I have received with Embrace Pet Insurance. Their Wellness plan has been excellent. I have been able to cover everything my new Coton de Tulear has needed to start her off healty and to keep her healthy. Pet insurance is a great thing to have so that your pet is covered and you always have the funds to take care of any health issues.

Insurer: Embrace

By: Dorothy

Useful
June 02, 2011

claims: paid as per terms

Lyra is the newest member of my family and adopting her was a no brained. However, being close to retirement, I was concerned about vet bills for her later years on a fixed income so I set about to try to find decent insurance and compared all that I could online. I settled on Trupanion partly due to the straightforward, easy to understand terms and partly due to the 90% coverage with choice of deductable. I never expected to have claims so soon, but Trupanion handled the claims in a professional and timely manner while keeping me in the loop at all times. The expected amount arrived within 2 weeks and I'm very pleased with the company so far. So much so that I'm now considering adopting another cat so she can have someone to grow up with. Sadly, I don't expect either my 21, 17, or 15 year old to be around for very long after I retire...

Insurer: Trupanion

By: Janis

Useful
June 02, 2011

claims: paid as per terms

Lyra is the newest member of my family and adopting her was a no brained. However, being close to retirement, I was concerned about vet bills for her later years on a fixed income so I set about to try to find decent insurance and compared all that I could online. I settled on Trupanion partly due to the straightforward, easy to understand terms and partly due to the 90% coverage with choice of deductable. I never expected to have claims so soon, but Trupanion handled the claims in a professional and timely manner while keeping me in the loop at all times. The expected amount arrived within 2 weeks and I'm very pleased with the company so far. So much so that I'm now considering adopting another cat so she can have someone to grow up with. Sadly, I don't expect either my 21, 17, or 15 year old to be around for very long after I retire...

Insurer: Trupanion Canada

By: Janis

Useful
June 01, 2011

Easy to work with

Everyone I have dealt with has been very nice and professional. The forms for submitting claims are simple and claims are acknowledge by email. They are true to their claims for reimbursement. Overall, I have had a very positive experience!

Insurer: Embrace

By: Melissa

Useful

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