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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Communication is great
Communication is great. Claims are processed in a timely manner. All questions I’ve asked have been answered promptly.
Insurer: Fetch
By: Susan Barnes
Communication is great
Communication is great. Claims are processed in a timely manner. All questions I’ve asked have been answered promptly.
Insurer: Fetch
By: Susan Barnes
Communication is great
Communication is great. Claims are processed in a timely manner. All questions I’ve asked have been answered promptly.
Insurer: Fetch
By: Susan Barnes
Communication is great
Communication is great. Claims are processed in a timely manner. All questions I’ve asked have been answered promptly.
Insurer: Fetch
By: Susan Barnes
Communication is great
Communication is great. Claims are processed in a timely manner. All questions I’ve asked have been answered promptly.
Insurer: Fetch
By: Susan Barnes
Quick and Easy
Quick to process all claims
Insurer: Spot
By: Jessica Sainz
NOW I UNDERSTAND THE 1 STAR REVIEWS.
I was told that an invoice I sent for preventative care would take two to four weeks to process...for yearly checkup and shots. They have no problem debiting my credit card on time each month. I got this insurance in July and this is my first claim. DO BETTER.
Insurer: ASPCA
By: rem atwork
Spot insurance is a fraud
Spot insurance is a fraud! Totally a waste of money! Processing time, even if you include all the correct documents takes up to 10 business days! They try not to pay for things that you are covered by and you have to fight with them about it and threaten to sue. I DO NOT RECOMMEND THIS INSURANCE.
Insurer: Spot
By: Rhiannon Martina
Quick and easy enrollment and claim processes
Enrolling multiple pets is easy and the discounts offered per additional pet are good. Submitting claims is also intuitive and quick, and the reimbursement process through direct deposit is very convenient.
Insurer: Spot
By: Karla T.
I have a two year old Ragdoll cat
I have a two year old Ragdoll cat. I got Trupanion insurance for her when she was three months old thinking it was very good. At her six month physical she was diagnosed with gingivitis and would need a $1500 cleaning. I thought no problem, I have pet insurance so it will be covered since dental problems are covered. To my surprise cleanings aren’t covered even for medical reasons. I had to pay for the cleaning out-of-pocket and now since this is a pre-existing condition if I switch insurance companies no dental procedures will be covered. When I had originally called to get information on Trupanion, they said they covered dental extraction and dental problems. Foolishly, I didn’t ask if dental cleanings were covered for medical reasons. I have a 12 year-old cat who I got pet insurance for through FIGO at 11 years old. His premium is $35 a month. The medical insurance I have through Trupanion started out at $25 a month went to $28 a month and now it’s $35 a month for a 2 1/2 year-old cat with no problems other than gingivitis. I am so disappointed in Trupanion. Buyer beware.
Insurer: Trupanion
By: Janet