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Straightforward AND quick
I researched and read reviews for many many canine insurance plans. I didn't want money to dictate any decisions I might need to make should the unforeseen happen. They, unlike many companies, also included alternative therapies like acupuncture, which I thought would come in handy during later years with managing arthritis and such. I was planning for his future, and never dreamed I would use it end up needing it just 2 years in. My little man is now four and a half years old (Lab) and ended up having a High Velocity Disc Herniation, most likely from Intervertebral Disc Disease, just two weeks ago now. It was a scary time, especially in the beginning when no one really knew what was going on. X-Rays weren't showing anything much useful, and an MRI was recommended as the most likely method to help accurately diagnose. With all the pressure on a dog's spinal chord these herniations cause, a quick analysis must be made to avoid permanent damage. Many times surgery is needed, and the chances of a near full recovery are exponentially greater when the surgery is done within 36 hours. Fortunately, I didn't have to weigh my finances against giving my best friend his greatest chance at being a happy normal dog for years to come. Perhaps more fortunately, surgery was not needed, but without the MRIs we would not have known. It's two weeks later, and he's still being boarded at an animal in-patient rehab facility, but he is making remarkable progress. It has been 8
Insurer: Pets Best
By: Katie
Pet insurance is a good idea
We haven't had a dog for at least 20 years. Last August our yellow lab'Annie' was given to us by Guide Dogs. She didn't make the cut as a guide dog. We had no idea how expensive visits to the vet can be. After the first $1000 vet bill we got ASPCA insurance. Then we found a lump on Annie's back which turned out to be harmless, but the bill for removing the lump was over $800. We filed a claim and ASPCA sent us a check for $438. I have no complaints about ASPCA. They were prompt and courteous and friendly on the phone.
Insurer: ASPCA
By: John
40% rate increase
I subscribed to Trupanion a year ago and after the first claim that was approved, all of a sudden I received a notice that my rate is being increased 40%. Their website specifically states that they do not penalize their clients as a result of claims but that this is an increase due to increase in pet care costs for my area. I checked with 3 local vets and they all stated that if they have increased their rates, it has never been more than 3%.
Insurer: Trupanion Canada
By: Christine
embrace really cares about your pet
I am the proud mom of an 8 month yorkie. Having never been a dog owner I had no idea of the many health issues a dog could experience. After lengthy research I found that Embrace provides your pet with the best coverage, also the company itself has been in business may years and is known to be a highly rated company. The customer service is exceptional claims are processed promptly. I feel as a pet owner it is our responsibility to provide the best possible health care for our pets. Embrace has been a great partner helping to keep my pet healthy. I encourage pet owners to us Embrace for the best health care coverage for their loved ones.
Insurer: Embrace
By: joann
Best is what they are...
No hassle claims processing and quick reimbursement. Customer service is excellent. Rates are reasonable. I have referred them to several friends.
Insurer: Pets Best
By: Loly
AWESOME customer service
This was our 1st time submitting a claim and I'm very please with the quick reimbursement service. The staff was very fast in responding back to my inquiries. I love that they care about ALL animals so dearly. I'm so glad Kelly Jo is a member with Embrace Pet Insurance. Thank you
Insurer: Embrace
By: Josie
Very happy customer
Embrace pays out claims quickly and explains benefits clearly. I'm very happy with the service. I wish they had lower prices, but I'm happy with the service I receive.
Insurer: Embrace
By: MJB
liers
Took my lab in for tests with specialist,bill was over 2100. trupanion paid .And now I get email raising monthly rates from 85.00 for 2 dogs to 123.00 .Called and was told they are raising rates for everbody with large dogs. My labs in only 53 pds and golden 43 pds. When I signed up told rates will not increase with age and will only increase if area where i live is more expensive. Haven't moved, but told its a rate increase for all pet owners. then why haven't they raised rates for people I referred to trupanion
Insurer: Trupanion
By: Mary
liers
Took my lab in for tests with specialist,bill was over 2100. trupanion paid .And now I get email raising monthly rates from 85.00 for 2 dogs to 123.00 .Called and was told they are raising rates for everbody with large dogs. My labs in only 53 pds and golden 43 pds. When I signed up told rates will not increase with age and will only increase if area where i live is more expensive. Haven't moved, but told its a rate increase for all pet owners. then why haven't they raised rates for people I referred to trupanion
Insurer: Trupanion Canada
By: Mary
sketchy service
Called several times--needed to file first claim. Always and only get voicemail. No human! Callback was within 2 days, but still a hassle. Filed 2 claims--one for my dog that died of cancer. That claim was paid. Other claim for bacterial infection which caused diarrhea and required meds and blood tests--nothing was paid on the claim. Very unhappy. Customer service told me didn't need any info from the vet when submitting my claims, but then both times they requested info directly from my vet, thereby delaying my claim. Really, if you are going to insist on vet records, why not insist on them at the time the claim gets filed? So much unnecessary work for everyone, and then to deny the very basics of claims--infection! I had three dogs enrolled on this plan, but now I think I am wasting my time and money.
Insurer: Pets Best
By: concerned