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An insurance company that keeps its promises.
We purchased Annie, our Golden Retriever, about 3 years ago. We were concerned about possible hip displacia, a common occurrence with the breed. We have never had pet insurance and thought this a good time to try. Well, we haven't had hip displacia but she has had a ruptured ACL, separately on both back legs requiring operations and therapy involving thousands of dollars. Embrace has accepted all of our claims speedily, without complaint and has demonstrated real interest in Annie's recovery. We are well pleased with Embrace and have recommended them anyone who has an interest
Insurer: Embrace
By: Sharon
ASPCA insurance really helped with the bill
Confetti my 12-year old Siamese became listless and didn't eat for three days. My vet recognized that he weas dehydrated and gave him fluids and tests which proved negative. He came home feeling better than before he had gotten sick. This was my first time to have insurance and I am grateful for it.
Insurer: ASPCA
By: Carol
Fast Reimbursement
When I first submitted my claim to Trupanion, it was denied and deemed a pre-existing condition. Once my vet stepped in to plead my case, Trupanion reconsidered their judgment and accepted the claim, and granted me a Pre-approval number. Once the claim was processed, I was pleased to discover that Trupanion paid 90% of the charges associated with her surgery and post-operative care, with the exception of the standard office visit fees charged by the vets that she saw. Since I was paying for services up front, I expected I would have to wait a long time to be reimbursed for my out of pocket costs, however, I had a check in my hands within three weeks of submitting my claim. Thank you, Trupanion, I would certainly recommend your company to other pet owners.
Insurer: Trupanion
By: Barbara
Fast Reimbursement
When I first submitted my claim to Trupanion, it was denied and deemed a pre-existing condition. Once my vet stepped in to plead my case, Trupanion reconsidered their judgment and accepted the claim, and granted me a Pre-approval number. Once the claim was processed, I was pleased to discover that Trupanion paid 90% of the charges associated with her surgery and post-operative care, with the exception of the standard office visit fees charged by the vets that she saw. Since I was paying for services up front, I expected I would have to wait a long time to be reimbursed for my out of pocket costs, however, I had a check in my hands within three weeks of submitting my claim. Thank you, Trupanion, I would certainly recommend your company to other pet owners.
Insurer: Trupanion Canada
By: Barbara
Thank god we had pet insurance!
Pets Best's plan is very clear and easy to understand, and when our dog was attacked and needed surgery, the company delivered exactly what they said they would. In addition, the ability to submit claims online is very convenient, as is the ability to have the insurance money direct deposited into our bank account. I am so grateful to Pets Best. My only recommendation would be to get the higher per incident limit. The $2500 we got to cover the surgery was really helpful, but the total cost was $5500. Next year, I'll be getting the $7000 per incident limit.
Insurer: Pets Best
By: Rebecca
SO easy to work with!!
This has been my first time having pet insurance. Our other dog never seemed to need it, but when we got our german shepard I thought bigger dog, bigger problems. This was the first claim we filed (only 6 months after the policy became active) due to a large dog bite on our puppies stomach that required surgery. Trupanion was so easy to work with and collected all required documentation with little to no follow up on our end. The first claim, as the warned, takes about 2-3 weeks to process because the request all history on the animal. From that point forward they say claims typically process within a week. They paid us 90% of our total cost (excluding exam fee), which came out to almost $1,000! I don't know what we would have done without this coverage! I recommend Trupanion 100% to anyone looking for simple, easy to understand coverage for their pet. So far they have been true to their word and I am very happy we chose them for our dog!!
Insurer: Trupanion
By: Ashley
SO easy to work with!!
This has been my first time having pet insurance. Our other dog never seemed to need it, but when we got our german shepard I thought bigger dog, bigger problems. This was the first claim we filed (only 6 months after the policy became active) due to a large dog bite on our puppies stomach that required surgery. Trupanion was so easy to work with and collected all required documentation with little to no follow up on our end. The first claim, as the warned, takes about 2-3 weeks to process because the request all history on the animal. From that point forward they say claims typically process within a week. They paid us 90% of our total cost (excluding exam fee), which came out to almost $1,000! I don't know what we would have done without this coverage! I recommend Trupanion 100% to anyone looking for simple, easy to understand coverage for their pet. So far they have been true to their word and I am very happy we chose them for our dog!!
Insurer: Trupanion Canada
By: Ashley
Consistently pays claims
My Dog has a variety of orthopedic related issues and whether it was surgery, xrays and the follow on monthly medication, Embrace has covered the items I've submitted. This is my first insurance policy and it's certainly worked out in my favor. Very good customer service and claims have been paid without much delay.
Insurer: Embrace
By: Rico
A very happy customer
I've had Embrace for both my dogs for a few years now, and have always had an easy time with claims. Now one of my dogs has Cushing's Disease, which requires a lot of testing and treatment. I'm astounded at the incredibly fast turnaround of claims, the easy access of agents, and the kindness and thoughtfulness of everyone I've dealt with at Embrace. It's wonderful to know that I can afford to get treatment for my precious pet thanks to insurance. I'm recommending Embrace to all my pet-owning friends.
Insurer: Embrace
By: Jeanne
Every Claim Denied
I adopted a four month old kitten from a local shelter. I took her to the vet prior to my Pets Best policy taking effect. What a mistake!!! Since that initial health exam every claim I have submitted has been denied due to pre-existing conditions. I guess I should have taken her to the vet pre-adoption for a check up and returned her if she did not have a clean bill of health. Maybe I should have had her evaluated in momma's womb. Pets Best at one time was good insurance, however since being taken over by Aetna all they want is to collect your premium and deny legitimate claims.
Insurer: Pets Best
By: Michael