154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 17, 2025

submit claim and it was very quick

submit claim and it was very quick

Insurer: Embrace

By: Lillie Halliburton

Verified January 17, 2025

Fetch was very response.

Fetch was very response.

Insurer: Fetch

By: Rosanne

January 17, 2025

Payment system and claim status

1. It is frustrating to use your chat system as it was not getting me anyware. Due to circumstances with regard to using my debit card, I wish to make payments via e-checks which is more secure; and 2. I submitted a claim (2nd time) on December 16 and I have heard anything as to the status. The virtual chat system is not totally appropriate

Insurer: Fetch

By: Carmen M Riedel

January 17, 2025

How helpful Rachel Dillard was.

I was having some difficulty submitting my vet's billing statements because I have two new puppies and their treatments and billing were on the same statement. When I called Fetch Pet Insurance Rachel Dillard took the call. She patiently, clearly and pleasantly explained what I needed to do. She was knowledgeable and efficient and she quickly dispelled my frustration. She couldn't have been better!

Insurer: Fetch

By: Bill Schiavo

Verified January 17, 2025

Impressed with the new explanation of benefits

My experience with my claim went very well received what I expected. I do like the new explanation of benefits it's very in detail than before and I understand what I have left to spend in her wellness category. I also like how they do the illness and injury section as well so I know what I have left on my deductible.

Insurer: Fetch

By: Angela

Verified January 17, 2025

My experience was great

My experience was great. I was surprised how easy they make it. Their response time was fast. I wasn't sure what to expect or if pet insurance really would be beneficial . They have low prices and were honest and dependable. I am so glad I went with Fetch.

Insurer: Fetch

By: kathleen

January 17, 2025

Good coverage.

I am very pleased with the fact that our claim was paid promptly and at the rate, as advertised. As our vet bill was rising, it was comforting to know that we had insurance backing us up.

Insurer: Pets Best

By: Donn Weinholtz

Verified January 17, 2025

New Policy

I had my State Farm Insurance Agent setup my account based on the quote they provided me. The information that was setup on the website was incorrect, and had to be corrected. They setup the account on the 13th of the month and today is the 17th and the information on the site has still not been setup correctly. I have followed up with Trupanion three times to get all of the corrections updated and they said it would take about 5 days to get all of the corrections done.

Insurer: Trupanion

By: Bob Willis

January 17, 2025

Claim submitted today; help, recommendation.

Claim submitted today. I do not have an "advanced" phone, so easier submitting by scanning documents and going to web site to electronic submit claim and upload pdf documents, much clearer document for us. Claim review pending. One "issue". The claim procedure via web site (using MS "Edge" browser) has a section to upload the "invoice" which I did. No section to upload support documents like Vet MD office notes, you'll often need in your claim review. My Fix - went back to invoice upload page, and added new pdf to upload 2 pages, Vet MD notes. They all got sent out, so appears no problem. But please clarify it this is WHERE to upload it, and make a separate section to upload support documents, if needed by your Claim's Dept. Reason, so I can save you time, during your Claim review. Otherwise, WELL DONE.

Insurer: Embrace

By: Stephen Donovan

January 17, 2025

Pets Best saved our cat & our savings!

Without Pets Best insurance we would not have been able to afford the care needed to save our dearly loved cat. She's basically our baby and knowing that we could rely on Pets Best allowed us to prioritize her care and follow the recommendations of the medical professionals who treated her.

Insurer: Pets Best

Veterinarian: Eclipse Specialty & Emergency Pet Care

By: Alisa

Useful

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