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Claim Submission
Was able to do all application on line and attach support data. Prompt processing of claim and payment done.
Insurer: Spot
By: Kneale Nemmetz
Thank you very much for making the…
Thank you very much for making the claim process so easy! RiRi’s accident was so unexpected but Your staff was so helpful and kind over the phone. They always are! Thank you! I’m glad I have my pets insured with you!
Insurer: Spot
By: Alice Terriquez
Two new Ragdolls!
Have two new cats. Excellent breeder but I have had cats in the past with cardiomyopathy and another with kidney failure. Seemed logical to start off with some protection if somehow these two Ragdolls had unanticipated health problems. Coverage by insurance has been great!
Insurer: Spot
By: Louise Bergman
They don’t give you the runaround on…
They don’t give you the runaround on your claims!!
Insurer: Spot
By: Luz Parabuac
Superb Customer Service
I filed a high-expense claim in Nov 2024 for my puppy illness. I became concerned when more than a month went by without payment. I called Pets Best customer service, and was helped by Linda. She looked up my claim, agreed that something wasn't right, and sent it to be reprocessed. I received the reprocessed claim within a day! Linda was understanding, receptive and personable. She explained the recent exponential growth of the company, and I completely understood this was a very challenging hurdle. Thank you Pets Best and Linda. I am happy to be your customer.
Insurer: Pets Best
By: Chris T
Love Fetch!
We have had such a great experience using Fetch. They make things very quick and easy, whether it's getting reimbursed or answering questions. I recently spoke with one of their agents, Fabrice, and he was extremely helpful and went above and beyond to explain things and get me the information I needed.
Insurer: Fetch
By: Angela
Love Fetch!
We have had such a great experience using Fetch. They make things very quick and easy, whether it's getting reimbursed or answering questions. I recently spoke with one of their agents, Fabrice, and he was extremely helpful and went above and beyond to explain things and get me the information I needed.
Insurer: Fetch
By: Angela
Love Fetch!
We have had such a great experience using Fetch. They make things very quick and easy, whether it's getting reimbursed or answering questions. I recently spoke with one of their agents, Fabrice, and he was extremely helpful and went above and beyond to explain things and get me the information I needed.
Insurer: Fetch
By: Angela
Love Fetch!
We have had such a great experience using Fetch. They make things very quick and easy, whether it's getting reimbursed or answering questions. I recently spoke with one of their agents, Fabrice, and he was extremely helpful and went above and beyond to explain things and get me the information I needed.
Insurer: Fetch
By: Angela
Love Fetch!
We have had such a great experience using Fetch. They make things very quick and easy, whether it's getting reimbursed or answering questions. I recently spoke with one of their agents, Fabrice, and he was extremely helpful and went above and beyond to explain things and get me the information I needed.
Insurer: Fetch
By: Angela