154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,221 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,311 reviews
10,744 reviews
27,422 reviews
62,926 reviews
21,417 reviews
Category with most reviews
This chart shows the distribution of review categories.
Very Thankful for Embrace
I have never bought pet insurance before, but will always do so in the future.....very quickly. Embrace was recommended by our pup's breeder and so I signed up very shortly after bringing our puppy home. A month after we had him, he had an expensive leg injury and we are so thankful we had the insurance behind us---we had enough to worry about without having to worry about the cost too. Embrace does a great job of responding very quickly....communication is great....and the claim processing was done within the 15 days they promise.
Insurer: Embrace
By: Linda
Trupanion is the Best!
In June 2011, my 3 year old Polish Lowland Sheepdog was diagnosed with lymphoma cancer. The choice to treat or not was so easy to make knowing that I had Trupanion Insurance. When I called them to make sure they would cover treatment, they were so supportive and helpful. We are now starting our 5th month of treatment which included weekly chemotherapy and a full body radiation treatment. Trupanion has turned around reimbursement almost every week, within a week.
Insurer: Trupanion
By: Theresa
Trupanion is the Best!
In June 2011, my 3 year old Polish Lowland Sheepdog was diagnosed with lymphoma cancer. The choice to treat or not was so easy to make knowing that I had Trupanion Insurance. When I called them to make sure they would cover treatment, they were so supportive and helpful. We are now starting our 5th month of treatment which included weekly chemotherapy and a full body radiation treatment. Trupanion has turned around reimbursement almost every week, within a week.
Insurer: Trupanion Canada
By: Theresa
So far not much help
We submitted our first claim with Pets Best and were told that nothing could be covered because his symptoms/diagnosis existed previous to our receiving coverage which is false. We have heard good things about Pets Best but I might just start putting aside money on a monthly basis instead of giving it to a company that doesn't even end up helping when needed.
Insurer: Pets Best
By: Casey
overall good coverage lacking in some basics
I just found out that you consider a pre-existing condition anything covered in the previous year? Is this correct. If so I will change policies asap. I read this in an E-mail above from a customer. Otherwise coverage is good but I wish you would cover well being items such as flea meds.
Insurer: ASPCA
By: nancy
Great company for pet coverage
This is my first experience with pet insurance and we purchased it for our two young Shiba pups. When one required emergency vet care and follow-ups with his regular vet, Healthy Paws was exceptional in making the process as simple as possible, always letting us know that they were there to assist any way they could. Our claims were processed very quickly with a full accounting of all reimbursements. Absolutely no hidden exceptions! I am very glad I took the time to research and read the reviews of the companies offering pet insurance. I know we made the right choice of a company that offers flexible plans, accountability, care and concern. On a scale of one to ten...they are an eleven! Thank you Healthy Paws!
Insurer: Healthy Paws
By: Joyce
Awesome Service!
Trupanion has the most amazing customer service! They seem like they really care about your pet and try to help in any way they can. The response time and turnaround was really fast! They worked with my veterinarian to directly pay the hospital so I wouldn't have to pay $3,360.00 up front. They really surprised me keeping me updated on the claim process. I am so glad I have them as a pet insurance company.
Insurer: Trupanion
By: Crystal
Awesome Service!
Trupanion has the most amazing customer service! They seem like they really care about your pet and try to help in any way they can. The response time and turnaround was really fast! They worked with my veterinarian to directly pay the hospital so I wouldn't have to pay $3,360.00 up front. They really surprised me keeping me updated on the claim process. I am so glad I have them as a pet insurance company.
Insurer: Trupanion Canada
By: Crystal
excellent
I have been impressed with Trupanion, the acknowledgement of claims and updates are excellent.
Insurer: Trupanion
By: brenda
excellent
I have been impressed with Trupanion, the acknowledgement of claims and updates are excellent.
Insurer: Trupanion Canada
By: brenda