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Pet parents across the U.S. and Canada have left over 224,517 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fetch is a great insurance company …
Fetch is a great insurance company and Josh was extremely professional and knowledgeable about enrollment for my dog, Daisy. I am pleased about the rate and the coverage available. I highly recommend. By the way, I am a previous customer with my late dog who had coverage for 13.5 years even before it was Fetch.
Insurer: Fetch
By: Valerie
I've always had good customer service but premiums have skyrocketed
I've always had good customer service, but over 4 years my monthly rate has gone from $73 to $260 for my 4yo dog. He has a daily medication for allergies; no other medical conditions. They say they don't increase premiums due to age, but it seems they still increase for other reasons. I can no longer justify keeping Trupanion.
Insurer: Trupanion
By: Holly Ramsawh
The customer service is good
The customer service is good, people work hard to help. One annoying thing the check payments come from a separate business, rather than metlife directly.
Insurer: MetLife
By: customer
Excellent customer service.
Excellent customer service. Knowledgeable and willing to help w policy questions. Really appreciate the extra effort and kindness of service rep. Thank you
Insurer: Nationwide
By: Cliff Nelson
Amanda was very informative and…
Amanda was very informative and helpful. We have had pet insurance for many years but just had puppies and decided to keep2.
Insurer: Fetch
By: Ron Horton
Friendly & knowlegeable
Amanda was very friendly as she answered my many questions and concerns about the Fetch insurance coverage. And I had many questions! We even laughed . . . talking about insurance!
Insurer: Fetch
By: Sharon Larsen
Best move
Pets best was the best move these two retired fur parents made.
One my second Fetch puppy policy after a year
I have Fetch for one puppy for a year now, and have had a positive experience. I am now starting another policy for a new older puppy I should have home in a few days. I expect to have to the same relatively easy time with this policy as well. One criticism is that the wait time on the phone is a bit long!! ;-)
Insurer: Fetch
By: Kendra